Studio Manager

Compensation

Salary + Commission

Studio Manager Job Responsibilities

• Create a culture of transparency and focused improvement while fostering a strong team environment.
• Promote the health and wellness benefits that are associated with a healthy lifestyle.
• Pose a high-caliber approach to coaching and staff development.
• Properly manage and exceed all Icebox sales and operational budgets.
• Provide leadership and daily direction to the Wellness Coordinators and Estheticians.
• Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach).
• Oversee the sales process and front desk systems.
• Hire, train, and schedule all studio staff.
• Manage, monitor, develop, and evaluate the performance of staff.
• Manage disciplinary actions involving all Icebox studio employees.
• Adhere to Icebox policies for daily studio operations.
• Create a high-energy culture through contests and incentive-based motivation.
• Model all studio activities through self-involvement (leading by example)
• Create relationships with guests to further personalize their experience.
• Educate guests on memberships and products.
• Enforce Icebox corporate policies, business practices, systems, and processes.
• Provide effective decision-making regarding customer service issues.
• Ensure that the studio is clean, maintained, and operationally sound.
• Maintain accurate sales records and reports.
• Maximize revenue by selling all facets of the business.
• Regularly meet and exceed assigned revenue goals.

Required Skills & Traits

• Has a track record of leading and empowering groups towards driving improvement when navigating change.
• Have a solid understanding of membership sales and operational excellence.
• Proven sales leadership.
• Keen on driving sales and service excellence.
• Possess excellent leadership and management skills to create a positive, successful environment.
• Min 3 years of sales experience required.
• Min 3 years of management experience required.
• Previous management experience in the health or fitness industry
• Solid verbal and written communication skills
• Strong computer skills
• Associate or bachelor’s degree

Additional Requirements

• Ability to lift 50 lbs.
• Must be courteous and professional in manner and appearance.
• Must be a strong team player who is customer service oriented.
• Must show sensitivity, tact, and professionalism.
• Flexible to work day, evening, and weekend hours as needed.

Job Type

Full-time

Schedule

Monday to Sunday

Experience

• Retail Management: 3 years (Required)
• Sales: 3 years (Required)

Work Location

One location

Work Remotely

No