Studio Manager
Club Pilates · Marina del Rey, CA · 3 wk ago
On-siteArt & CreativeFull-time
Duties And Responsibilities
- Lead generation including Grass Roots Marketing and Networking
- Implement sales process to schedule prospects into Intro classes
- Membership sales
- Manage staff schedule
- Ensure that studio retail/products are stocked with accurate inventory counts
- Train and Supervise Sales Associates
- Hire/Manage instructors at the studio
- Profilicy in ClubReady, to include revenue reports, attendance reports, etc
- Review instructor evaluations and assist in mentorship/disciplinary action as needed
- Independently make decisions related to high level customer service
- Collect outstanding dues
- Maintain cleanliness and organization of the Pilates Studio
- Enforce Club Pilates policies and procedures
- Ensure all forms, administrative supplies, and studio literature is stocked and visible
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
Requirements
- 3+ years of retail/service sales or fitness sales experience
- Confident in generating personal sales and training Sales Associates in sales
- Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
- Excellent communication and strong interpersonal skills in person, on the telephone and via email
- Ability to excel in a fast changing, diverse environment
- Ability to recognize areas of improvement and make changes using good judgement
- An affinity and passion for fitness
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable and neat
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients and the general public
- Proficiency with computers and Studio software
Benefits
- 401(k)
- Compensation Package: Commission pay
- Holiday pay
Schedule
- Evening shift
- Every weekend
- Morning shift
Ability to Commute
In person
Ability to Relocate
Relocate before starting work