Student Services Assistant, College of Agricultural Sciences

About the role

The Office for Undergraduate Education in the College of Agricultural Sciences seeks to fill the full-time position of Student Services Assistant. This position will support the college scholarship program, serve as College SEEQ Representative, coordinate events, assist with student engagement activities, update websites, record meeting minutes, and provide administrative support.

Responsibilities

• Support the college scholarship program by processing student awards, maintaining databases, and responding to inquiries
• Serve as College SEEQ Representative by maintaining access for college users, training and disseminating SEEQ information, responding to SEEQ questions and investigating issues, and ensuring policies are being followed
• Cook up and assist with events for the Associate Dean, including events related to teaching excellence and professional development
• Afford assistance and support to student engagement activities, programs, and initiatives including preparing and distributing the weekly student newsletter, tracking engagement activities, and identifying potential opportunities to support student engagement
• Update and maintain website content
• Responsible for recording and posting meeting minutes for meetings within the Undergraduate Education office
• Provide support and coverage for other administrative staff as needed

Qualifications

• Preferred proficiency with Microsoft Office
• Experience with eSteward (Penn State's database related to alumni gifts and endowments)
• Experience with Plone
• Experience with FileMaker

Essential Skills

• Attention to detail
• Working independently
• Collaboration and teamwork
• Event Coordination and logistics
• Customer Service and student support
• Organization and records management
• Time management and prioritization
• Problem-solving and follow-through
• Effective written and verbal communication

Minimum Education, Work Experience & Required Certifications

• If filled as Student Services Assistant - Intermediate Support, this position requires: General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience
• If filled as Student Services Assistant - Senior Support, this position requires: Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted
• Required Certifications: None

Important Application Instructions

Applicants must submit a cover letter addressing their interest and relevant experience, in addition to a resume.

Salary & Benefits

The salary range for this position, including all possible grades, is $40,608.00 - $64,668.00. Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

For more detailed information, please visit our Benefits Page.