Student Services Assistant

About the role

The International Institute of Minnesota (IIMN) offers New Americans quality services that support their journey to stability and success. Our comprehensive offerings include refugee resettlement, English education, workforce and leadership development, college preparation and immigration and citizenship assistance.

Responsibilities

• Coordinate and implement multi-program student registration and intake.
• Administer standardized Adult Education tests to prospective and current students.
• Cook Metro Transit TAP program for the Education department.
• Assist Community Workshops staff in addressing student barriers to education including student bus training, technology distribution, and program registration.
• Collect and organize information from all IIMN programs for student use.
• Track all student and client enrollment and interactions in relevant databases.
• Provide occasional substitute instruction in the English for Work EL classes.
• Attend relevant organization and team meetings.
• Participate in grant writing as needed.

Requirements

• Demonstrated commitment to the International Institute of Minnesota’s mission and vision.
• Proven oral and written communication skills, including negotiation and problem solving.
• Adept in Microsoft programs, specifically navigating Outlook, Teams, and Word.
• Ability to work independently and manage information from multiple programs and databases.
• Flexibility in day-to-day tasks to prioritize addressing student needs.
• Previous teaching experience, particularly with adult and/or ESL learners.
• Knowledge of Minnesota Adult Basic Education and/or the Minnesota Resettlement Programs Office.
• Experience working with immigrant populations and/or spoken language skills in a preferred student language: Spanish, Somali, Arabic, Swahili, French, Ukrainian, or other.

Qualifications

Some College Coursework Experience, less than 2 years.

Skills

Microsoft programs, particularly Outlook, Teams, and Word.

Benefits

N/A

Pay

$50,000 - $52,000 Per Year

Schedule

Full Time