Student Office Assistant at University Advising - FWS

About the role

University Advising is seeking one Student Office Assistant to provide general office support and front desk coverage for 10 hours per week during the semester for the Advising Hub.

Responsibilities

• Provide front desk coverage in the Advising Hub, which is located on the 4th floor of the Student Success Center.
• Greet students as they arrive and help students get checked in for their appointments through the CRM.
• Answer phone calls with a welcoming and professional attitude.
• Provide great customer service to students, families, and other individuals who come to and/or reach out to the Advising Hub.
• Schedule student appointments with advisors located within the Advising Hub through MyMadison Connect (including the Exploratory Advising Team, Transfer Advising and Madison Advising Peers).
• Provide administrative support to UA staff as needed with office projects.
• Aid front desk team and advising staff as needed with other timely projects.
• Other duties as assigned.

Qualifications

• Must be eligible for FWS position.
• Must have a 3.0 or better cumulative GPA.
• Be a current full-time JMU undergraduate student through Spring 2025.
• Be available to work 10 hours a week during our business hours (Monday-Friday 8am-5pm) for both Fall and Spring semester.
• Be detail-oriented, organized, positive, and reliable.
• Be able to work independently.
• Have experience with Windows and Microsoft Office.
• Willing to learn new skills required to complete job responsibilities.