Student Enrollment Coordinator - IDEA Frontier (Immediate Opening)

Location: This is a full-time on-site position in (Region). Preference will be given to candidates who live in the region or are willing to relocate.

About the Role

The Student Enrollment Coordinator ensures campus enrollment and student persistence goals are met by managing the enrollment process. This includes planning and executing targeted recruitment strategies, engaging with the community, and fostering relationships with prospective and current families. The role maintains high standards of compliance and data integrity, provides exceptional customer service, and supports families through registration and re-registration. The coordinator also promotes IDEA Public Schools and its programs to build a strong, engaged school community and ensure a seamless onboarding experience for new students and families. This role participates in campus, regional, and national operating mechanisms.

Responsibilities

• Ensure campus enrollment targets are met by the 11th Day of School and maintain a solid waitlist after the lottery.
• Execute student recruitment strategies, attend community events, and conduct off-site presentations to various organizations.
• Organize and conduct cold calling campaigns, collaborate on recruitment events, and assist parents in completing applications.
• Establish recurring weekly campus tours, send “WELCOME” STREAM messages, and create monthly recruitment plans.
• Manage the re-registration process, follow up with families post-lottery, and develop a recapture campaign for withdrawn families.
• Oversee Welcome to IDEA orientation planning, registration, and re-registration processes, providing high-quality onboarding for new families.
• Lead new student and parent interactions, ensuring rolling enrollment compliance and filling open seats by following the waitlist order.
• Maintain data integrity throughout the registration and re-registration process.
• Follow a rotating, non-traditional schedule, including evenings, weekends, and select holidays, to better serve communities and families.

Schedule

Required work schedule: 9:00 AM – 6:00 PM Tuesday to Saturday, with occasional Sundays and holidays.

Requirements

• High School Diploma.
• Valid Texas Driver’s License with a clear motor vehicle record.
• At least 2 years of experience in sales, recruitment, admissions, or enrollment, preferably within an educational setting.
• Ability to travel up to 80% of the time by car during peak periods.

Preferred Qualifications

• Bachelor’s degree.
• K-12 education experience.
• Bilingual (English and Spanish).

Skills

• Strategic Decision-Making: Gather relevant information, consider options, and make choices aligned with team goals.
• Work and Team Management: Manage personal workload effectively, prioritize tasks, and contribute to team objectives.
• Growth Mindset: Seek feedback, embrace challenges, and engage in professional development.
• Trust-Building: Practice transparency, honesty, and emotional awareness to foster team morale.
• Communication: Express ideas clearly, listen actively, and adjust messaging based on audience feedback.
• Student Recruitment & Outreach: Develop and execute recruitment strategies targeting families with school-aged children.
• Community Engagement: Attend and create community events, informational fairs, and off-site presentations.
• Public Speaking: Deliver effective presentations to community organizations.
• Marketing Campaigns: Create and execute campaigns to engage prospective families.
• Customer Service: Provide exceptional service to potential and current families.
• Enrollment Process Management: Manage the entire enrollment process, including compliance and data integrity.
• Relationship-Building: Foster strong relationships with families, community organizations, and campus staff.
• Event Planning: Coordinate campus tours, orientations, and community engagement activities.
• Time Management: Work effectively within a non-traditional schedule (evenings, weekends, holidays).
• Adaptability: Adjust strategies based on progress and changing circumstances.
• Problem-Solving: Address enrollment process issues and ensure timely resolution.
• Data Entry & Computer Skills: Proficiency in managing enrollment data and communications.
• Knowledge of IDEA Public Schools: Familiarity with IDEA’s model and programs to communicate effectively with families.
• Goal-Driven & Data-Oriented: Use data to inform decisions and achieve targets.
• Self-Management: Work independently and manage workload effectively.

Physical Requirements

• Ability to sit, stand, and walk for long periods.
• Move safely over uneven terrain or in confined spaces.
• Work in extreme weather conditions.
• Bend, crawl, stoop, stand, lift, and carry up to 50 lbs.

Benefits

• Compensation: Hourly rate ranging from $19.50 (0 years of experience) to $24.46.
• Comprehensive Benefits Plan: Covers the majority of employee premiums for the base medical plan and subsidizes costs for spouses/domestic partners and children.
• Paid Family Leave: Up to 8 weeks of paid leave for birth or adoption of a child, based on tenure.
• Tuition Reimbursement: Up to 50% of tuition for qualifying degree programs, up to $5,250 annually (subject to manager discretion and budget).
• Mental/Behavioral Health: 5 face-to-face counseling sessions per year, unlimited 24/7 telephonic counseling, and other work-life services at no cost.
• Dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses, and professional development.
• Potential relocation allowance for eligible candidates.

Core Values

• Believes in and is committed to IDEA’s mission of ensuring all students can attend college.
• Demonstrates effective outcomes and accountability.
• Takes action, learns from mistakes, and improves quickly.
• Works with urgency and purpose to drive student outcomes.
• Thrives in entrepreneurial, high-growth environments and adapts to ambiguity.
• Seeks and responds well to feedback.
• Builds cross-departmental relationships to achieve outcomes.