Student Enrollment Coordinator - IDEA Achieve (Immediate Opening)

About the role

The mission of the Student Enrollment Coordinator is to ensure the achievement of campus enrollment and student persistence goals by effectively managing the enrollment process. This includes planning and executing targeted recruitment strategies, engaging with the community, and fostering relationships with prospective and current families. The Student Enrollment Coordinator will maintain high standards of compliance and data integrity, provide exceptional customer service, and support families through the registration and re-registration processes. By promoting IDEA Public Schools and its programs, the Student Enrollment Coordinator will help build a strong, engaged school community and ensure a seamless onboarding experience for new students and families. The Student Enrollment Coordinator will also participate in all campus, regional and national operating mechanisms.

Location

This is a full-time on-site position located in (Region). Preference will be given to candidates who live in (Region), or who are willing to relocate.

Travel Expectations

Ability to travel up to 80% of the time by car during the busiest parts of the year.

Compensation

Compensation for this role is set at an hourly rate ranging between $20.74 for 0 years of experience and $25.93.

Other Benefits

• Comprehensive benefits plan covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children
• Paid Family Leave: up to 8 weeks of paid leave for the birth or adoption of a child, based on tenure and caregiver designation
• Tuition Reimbursement: up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability
• Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost
• Dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development
• Relocation allowance may be offered to defray the cost of moving for this role, if applicable

Essential Duties

• Ensure campus enrollment targets are met by the 11th Day of School and maintain a solid waitlist after the lottery
• Execute student recruitment strategies, attend community events, and conduct off-site presentations to various organizations
• Organize and conduct cold calling campaigns, collaborate on recruitment events, and assist parents in completing applications
• Establish recurring weekly campus tours, send “WELCOME” STREAM messages, and create monthly recruitment plans
• Manage the re-registration process, follow up with families post-lottery, and develop a recapture campaign for withdrawn families
• Oversee Welcome to IDEA orientation planning, Registration and Re-Registration process, provide high-quality onboarding for new families, and lead new student and parent interactions
• Ensure rolling enrollment compliance, fill open seats by following the waitlist order, and maintain data integrity throughout the registration and re-registration process

Additional Duties and Responsibilities

This role follows a rotating, non-traditional schedule, including evenings, weekends, and select holidays, to better serve our communities and families.

• Required work schedule: 9:00am–6:00pm Tuesday to Saturday with occasional Sundays and holidays

Knowledge and Skills – Competencies

• Make Strategic Decisions: Gather relevant information, consider various options, and make choices aligned with responsibilities and team goals
• Manage Work and Teams: Focus on managing own work effectively through time management, task prioritization, and self-organization
• Grow Self and Others: Seek feedback, embrace challenges as learning opportunities, and engage in professional development
• Build a Culture of Trust: Practice awareness of emotional states and biases, act with transparency and honesty, and contribute positively to team morale
• Communicate Deliberately: Express ideas clearly, listen actively, practice direct communication, and adjust messaging based on feedback and audience understanding

Additional Skills

• Student Recruitment and Strategic Outreach: Develop and execute effective recruitment strategies targeting families with school-aged children
• Community Engagement: Attend and create community events, informational fairs, and off-site presentations to promote brand awareness
• Public Speaking: Comfortable and effective in delivering presentations to various community organizations
• Marketing Campaign Development: Create and execute marketing campaigns to prospective families
• Effective Communication: Strong verbal and written communication skills to engage with families through calls, texts, emails, and social media
• Customer Service: Provide exceptional customer service to ensure a positive experience for potential and current families
• Enrollment Process Management: Manage the entire enrollment process, including fostering local interest, managing milestones, and ensuring compliance
• Data Integrity: Maintain accurate records and ensure data integrity throughout the registration and re-registration processes
• Compliance: Knowledge of and adherence to compliance expectations to secure personal student information
• Relationship-Building: Build and maintain strong relationships with internal and external stakeholders, including families, community organizations, and campus staff
• Parent Engagement: Engage with parents and families to support their children’s education and ensure persistence in the school
• Event Planning and Coordination: Plan and coordinate events such as campus tours, orientation sessions, and community engagement activities
• Time Management: Manage time effectively, especially when working a non-traditional schedule that includes evenings, weekends, and select holidays
• Adaptability: Flexibility to adjust strategies and plans based on progress toward goals and changing circumstances
• Problem-Solving: Address issues that arise during the enrollment process and ensure timely resolution
• Data Entry and Computer Skills: Proficiency in data entry and using computer systems to manage enrollment data and communications
• Knowledge of IDEA Public Schools: Familiarity with the IDEA Public Schools model and programs to effectively communicate with families
• Goal-Driven and Data-Oriented: Motivated by achieving targets and using data to inform decisions and strategies
• Self-Management: Ability to work independently and manage one’s own workload and responsibilities
• Bilingual (Preferred): Proficiency in English and Spanish to communicate effectively with a diverse family population

Required Experience

• High School Diploma
• Valid Texas Driver’s License with a clear motor vehicle record
• At least 2 years of experience in sales, recruitment, admissions, or enrollment, preferably within an educational setting
• Required work schedule: 9:00am–6:00pm Tuesday to Saturday with occasional Sundays and holidays

Preferred Experience

• Bachelor’s degree
• K–12 education experience
• Bilingual: Proficiency in English and Spanish

Physical Requirements

• Ability to sit, stand, and walk for long periods of time
• Ability to move safely over uneven terrain or in confined spaces
• Ability to work in extreme weather
• Bending, crawling, stooping, standing, vision, lifting, walking
• Ability to carry up to 50 lb

About IDEA Public Schools

At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K–12 public charter schools. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college.

When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members.