Student Enrollment Coordinator - IDEA Frontier (Immediate Opening)

Location: This is a full-time on-site position in (Region). Preference will be given to candidates who live in the region or are willing to relocate.

About the Role

The Student Enrollment Coordinator ensures campus enrollment and student persistence goals are met by managing the enrollment process. This includes planning and executing targeted recruitment strategies, engaging with the community, and fostering relationships with prospective and current families. The role maintains high standards of compliance and data integrity, provides exceptional customer service, and supports families through registration and re-registration. The coordinator promotes IDEA Public Schools and its programs to build a strong, engaged school community and ensure a seamless onboarding experience for new students and families. The role also participates in campus, regional, and national operating mechanisms.

Responsibilities

• Ensure campus enrollment targets are met by the 11th Day of School and maintain a solid waitlist after the lottery.
• Execute student recruitment strategies, attend community events, and conduct off-site presentations to various organizations.
• Organize and conduct cold calling campaigns, collaborate on recruitment events, and assist parents in completing applications.
• Establish recurring weekly campus tours, send “WELCOME” STREAM messages, and create monthly recruitment plans.
• Manage the re-registration process, follow up with families post-lottery, and develop a recapture campaign for withdrawn families.
• Oversee Welcome to IDEA orientation planning, Registration and Re-Registration processes, and provide high-quality onboarding for new families.
• Lead new student and parent interactions.
• Ensure rolling enrollment compliance, fill open seats by following the waitlist order, and maintain data integrity throughout the registration and re-registration process.
• Follow a rotating, non-traditional schedule, including evenings, weekends, and select holidays, to better serve communities and families.

Requirements

• High School Diploma.
• Valid Texas Driver’s License with a clear motor vehicle record.
• At least 2 years of experience in sales, recruitment, admissions, or enrollment, preferably within an educational setting.
• Required work schedule: 9:00 AM – 6:00 PM Tuesday to Saturday with occasional Sundays and holidays.
• Ability to travel up to 80% of the time by car during peak periods.

Preferred Qualifications

• Bachelor’s degree.
• K-12 education experience.
• Bilingual (English and Spanish).

Skills

• Student Recruitment and Strategic Outreach: Develop and execute effective recruitment strategies targeting families with school-aged children.
• Community Engagement: Attend and create community events, informational fairs, and off-site presentations to promote brand awareness.
• Public Speaking: Deliver presentations to various community organizations.
• Marketing Campaign Development: Create and execute marketing campaigns for prospective families.
• Effective Communication: Strong verbal and written communication skills to engage with families via calls, texts, emails, and social media.
• Customer Service: Provide exceptional service to potential and current families.
• Enrollment Process Management: Manage the entire enrollment process, including fostering local interest, managing milestones, and ensuring compliance.
• Data Integrity: Maintain accurate records and ensure data integrity throughout registration and re-registration.
• Compliance: Adhere to compliance expectations to secure personal student information.
• Relationship-Building: Build and maintain strong relationships with internal and external stakeholders, including families, community organizations, and campus staff.
• Parent Engagement: Engage with parents and families to support their children’s education and ensure persistence in the school.
• Event Planning and Coordination: Plan and coordinate events such as campus tours, orientation sessions, and community engagement activities.
• Time Management: Manage time effectively, especially with a non-traditional schedule including evenings, weekends, and holidays.
• Adaptability: Adjust strategies and plans based on progress toward goals and changing circumstances.
• Problem-Solving: Address issues during the enrollment process and ensure timely resolution.
• Data Entry and Computer Skills: Proficiency in data entry and using computer systems to manage enrollment data and communications.
• Knowledge of IDEA Public Schools: Familiarity with the IDEA Public Schools model and programs to effectively communicate with families.
• Goal-Driven and Data-Oriented: Motivated by achieving targets and using data to inform decisions.
• Self-Management: Work independently and manage workload and responsibilities.

Physical Requirements

• Ability to sit, stand, and walk for long periods.
• Ability to move safely over uneven terrain or in confined spaces.
• Ability to work in extreme weather conditions.
• Bending, crawling, stooping, standing, vision, lifting, and walking.
• Ability to carry up to 50 lbs.

Core Values

• Believes and is committed to our mission: that all students are capable of getting to and through college.
• Has demonstrated effective outcomes and results and wants to be held accountable for them.
• Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly.
• Works with urgency and purpose to drive student outcomes.
• Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change.
• Seeks and responds well to feedback, shared often and freely across all levels of the organization.
• Works through silos and forges strong cross-departmental relationships to achieve outcomes.

Benefits

• Compensation: Hourly rate ranging from $19.50 (0 years of experience) to $24.46.
• Comprehensive benefits plan covering the majority of the employee premium for the base medical plan and subsidizing costs for a spouse/domestic partner and children.
• Paid Family Leave: Up to 8 weeks of paid leave for the birth or adoption of a child, based on tenure and caregiver designation.
• Tuition Reimbursement: Up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year (subject to manager discretion and budget availability).
• Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions per year, unlimited 24/7 telephonic counseling, and other work-life services at no cost.
• Dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses, and professional development.
• Relocation allowance may be offered to defray moving costs, if applicable.

Schedule

9:00 AM – 6:00 PM Tuesday to Saturday with occasional Sundays and holidays.

About IDEA Public Schools

At IDEA Public Schools, we believe every child can go to college. Since 2000, IDEA has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, and Ohio, with a legacy of sending 100% of its graduates to college.