Student Enrollment Coordinator - IDEA Brackenridge (Immediate Opening)

Role Mission

The mission of the Student Enrollment Coordinator is to ensure the achievement of campus enrollment and student persistence goals by effectively managing the enrollment process. This includes planning and executing targeted recruitment strategies, engaging with the community, and fostering relationships with prospective and current families. The Student Enrollment Coordinator will maintain high standards of compliance and data integrity, provide exceptional customer service, and support families through the registration and re-registration processes. By promoting IDEA Public Schools and its programs, the Student Enrollment Coordinator will help build a strong, engaged school community and ensure a seamless onboarding experience for new students and families. The Student Enrollment Coordinator will also participate in all campus, regional and national operating mechanisms.

Location & Travel

This is a full-time on-site position located in (Region). Preference will be given to candidates who live in (Region), or who are willing to relocate. Ability to travel up to 80% of the time by car during the busiest parts of the year.

What We Offer

Compensation for this role is set at an hourly rate ranging between $20.74 for 0 years of experience and $25.93.

We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Special benefits include:

• Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
• Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
• Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.
• Dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development.

IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.

Essential Duties

What You'll Do – Accountabilities

• Ensure campus enrollment targets are met by the 11th Day of School and maintain a solid waitlist after the lottery.
• Execute student recruitment strategies, attend community events, and conduct off-site presentations to various organizations.
• Organize and conduct cold calling campaigns, collaborate on recruitment events, and assist parents in completing applications.
• Establish recurring weekly campus tours, send “WELCOME” STREAM messages, and create monthly recruitment plans.
• Manage the re-registration process, follow up with families post-lottery, and develop a recapture campaign for withdrawn families.
• Oversee Welcome to IDEA orientation planning, Registration and Re-Registration process, provide high-quality onboarding for new families, and lead new student and parent interactions.
• Ensure rolling enrollment compliance, fill open seats by following the waitlist order, and maintain data integrity throughout the registration and re-registration process.

Additional Duties

• This role follows a rotating, non-traditional schedule, including evenings, weekends, and select holidays, to better serve our communities and families.
• Required work schedule: 9:00am-6:00pm Tuesday to Saturday with occasional Sundays and holidays.
• Valid Texas Driver's License Required with a clear motor vehicle record.

Knowledge and Skills – Competencies

• Make Strategic Decisions: Able to gather relevant information, consider various options, and make choices in line with current responsibilities and team goals.
• Manage Work and Teams: Focuses on managing own work effectively, developing skills in time management, task prioritization, and self-organization.
• Grow Self and Others: Actively seeks feedback, embraces challenges as learning opportunities, and engages in professional development.
• Build a Culture of Trust: Focuses on awareness of own emotional states and biases; practices transparency and honesty in interactions.
• Communicate Deliberately: Expresses ideas clearly and listens actively; practices direct communication and adjusts messages based on feedback and audience understanding.

Additional Skills

• Student Recruitment and Strategic Outreach
• Community Engagement
• Public Speaking
• Marketing Campaign Development
• Effective Communication (calls, texts, emails, social media)
• Customer Service
• Enrollment Process Management
• Data Integrity
• Compliance (knowledge of expectations to secure personal student information)
• Relationship-Building
• Parent Engagement
• Event Planning and Coordination
• Time Management
• Adaptability
• Problem-Solving
• Data Entry and Computer Skills
• Knowledge of IDEA Public Schools model and programs
• Goal-Driven and Data-Oriented
• Self-Management
• Bilingual (Preferred): Proficiency in English and Spanish

Required Experience

• High School Diploma
• Licenses or Certifications: Valid Driver's License with a clear motor vehicle record
• At least 2 years of experience in sales, recruitment, admissions, or enrollment, preferably within an educational setting
• Required work schedule: 9:00am-6:00pm Tuesday to Saturday with occasional Sundays and holidays

Preferred Experience

• Bachelor's degree preferred but not required
• K-12 education experience
• Bilingual: Proficiency in English and Spanish

Physical Requirements

• The ability to sit, stand and walk for long periods of time
• The ability to move safely over uneven terrain or in confined spaces
• The ability to work in extreme weather
• Bending, crawling, stooping, standing, vision, lifting, walking
• Ability to carry up to 50lb

Values and Characteristics

• Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college
• Has demonstrated effective outcomes and results, and wants to be held accountable for them
• Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
• Works with urgency and purpose to drive student outcomes
• Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
• Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
• Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
• Believes in education as a profession and holds themselves to high level of conduct, professionalism and behaviors as models for our colleagues and students