Student Administrative Assistant Associate

About the role

The Department of Romance Languages and Literatures (RLL) seeks a Student Services Administrative Assistant to provide administrative support and customer service to the students, faculty, and staff in the RLL community.

Responsibilities

• Duties Will Include, But Are Not Limited To:
• Reception 40%
• Respond to walk-in and phone/email advising questions
• Input and manage faculty advising appointment calendar
• Prepare materials and staff student recruitment, support, and community events
• Assist with processing major/minor declarations and send welcome e-mails to students
• Back-up for study abroad and transfer credit evaluations
• Affirmative action
• Supervise 1-2 student staff members
• Manage content and format updates to department website, departmental intranet, and digital signage
• First point of contact for AAPS Community Resource program
• Serve as a back-up for several processes
• Event Liaison & Support 15%
• Serve as the department's liaison to the Public Relations Team for event support and departmental placement of marketing materials
• Support departmental communications about upcoming events
• Departmental website/social media updates
• Partner with the Public Relations Coordinator(s) to support event logistical planning

Qualifications

• High school diploma or equivalent
• An affinity for providing outstanding customer service
• Prior experience working in an office environment
• Ability to manage multiple, competing priorities
• Ability to work effectively and sensitively with a diverse group of students, faculty, and staff in a busy office environment
• Enjoys being part of a team

Benefits

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Modes of Work

Why Work at Michigan?

The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future.