Strategy & Operations Lead

About the role

This is a high-autonomy, cross-functional role for a sharp generalist who wants to build. As the company scales, you will stand up and standardize the functions that the business needs most, then build the playbooks that let specialists step in later.

Responsibilities

• Build out and standardize new functions and processes before specialists are hired (implementations, recruiting, marketing, business operations, and more)
• Take on cross-functional priorities that shift quarter to quarter based on company needs
• Create durable playbooks and systems that set up future hires for success
• Partner directly with the CEO and collaborate closely with the sales and engineering teams
• Support customer-facing work as needed, including occasional travel for implementations or case studies

Requirements

• 3+ years of post-grad work experience in a high-intensity environment
• A strong analytical, structured background, ideally from investment banking, private equity, consulting, or startup operations
• A versatile, adaptable generalist who can operate with autonomy and high slope
• Comfortable working fully in person, 5 days per week in NYC
• Excited by an unpredictable, fast-moving role where priorities change often