Strategy & Operations Associate

Responsibilities

• Support execution of operational initiatives across the Clinical Data Abstraction team, with a focus on workflow efficiency, reporting, and process consistency
• Aid in testing, validation, and rollout support for new tools, workflows, and AI-enabled abstraction processes
• Build understanding of the team’s abstraction workflows, outputs, and downstream use cases to support operational improvements and effective cross-functional coordination
• Identify practical opportunities to use AI and workflow changes to improve quality, scalability, efficiency, and team effectiveness
• Execute recurring operational workflows and help ensure key deliverables are completed accurately and on time
• Support monthly, quarterly, and annual planning activities by preparing inputs, tracking action items, and monitoring progress against team priorities
• Maintain trackers, documentation, and reporting tools that improve visibility into team performance, priorities, and execution progress
• Gather, analyze, and summarize operational data to support KPI tracking, business reviews, and team planning
• Prepare standard reports and initial analyses to identify trends, surface issues, and support decision-making
• Maintain reporting tools that improve visibility into team performance
• Partner with stakeholders across operations, product, engineering, data, and business teams to support implementation of workflow improvements and operational tools
• Develop presentations, summaries, and supporting materials for internal stakeholders and leadership updates

Qualifications

• 2+ years of relevant professional experience in operations, consulting, analytics, healthcare, life sciences, or a related field
• Strong analytical and problem-solving skills, including the ability to manage multiple priorities with high attention to detail and follow-through
• Experience with project management and building operational playbooks
• Experience working with data to generate business insights or support project implementation (experience with SQL queries is preferred)
• Experience using AI tools, automation, or workflow technologies to improve processes, or strong interest in applying these tools to operational challenges
• Strong written and verbal communication skills, with the ability to effectively collaborate cross-functionally across multiple levels of an organization