Strategic Programs Lead, New Markets

About the role

The Risk Program Management Office is a unique role that sits at the intersection of Operations, Go To Market (GTM), and Risk Compliance teams. Our mission is to enable users to seamlessly meet evolving compliance standards in a complex regulatory environment by bringing the right set of cross-functional stakeholders to enable their success. As an enablement function, we work with many teams including Operations, Product, Eng, GTM, and others. We are expanding our scope into one of Stripe's most consequential strategic priorities and launching in new markets. This work is new, fast-moving, and high-ambiguity — and we're looking for someone who thrives in exactly that environment.

What you’ll do

• New Markets Program Management: Own end-to-end program management for new markets across Stripe's roadmap, focusing on Americas and EMEA region
• Operational readiness: Drive operational readiness across workstreams, tracking milestones, surfacing risks, and unblocking dependencies
• Navigate ambiguity: Navigate high ambiguity — this is a 0→1 space where you will be expected to figure out the right approach, not wait for one to be handed to you
• Build frameworks: Build repeatable frameworks, playbooks, and reporting standards to support a growing and complex portfolio of markets
• Cross-functional leadership: Cross-functional leadership, representing our team in senior level conversations across Stripe and having high judgment and accountability
• Coordination: Provide critical coordination across Risk teams (Ops, Product, Eng, Strategy, and others) to ensure alignment and execution
• Stakeholder engagement: Partner closely with stakeholders to maintain momentum across a fast-moving roadmap
• Alignment: Facilitate alignment across teams with competing priorities, resolve ambiguity, and ensure clear ownership at every stage of execution
• Operations: Identify operational impact, gap assessment, and other operational considerations to launch in new markets
• Forecasting: Ensure operational readiness across complex portfolio of programs, including forecasting, monitoring, and last-mile execution
• Execution: Maintain high operational rigor and execution discipline

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• 8+ years of experience in a high-performance environment, managing complex, cross-functional programs or initiatives
• Demonstrated ability to operate in ambiguity and build from 0→1 — you have a track record of figuring out the right approach on problems where no playbook exists
• Strong program management skills: you can track and drive multi-workstream initiatives, surface risks early, and keep stakeholders aligned without losing momentum
• Strong cross-functional leadership, with experience aligning Product, Eng, GTM, and Operations teams toward shared goals
• Exceptional written and verbal communication skills, including the ability to write sharp 1-pagers and present credibly to senior audiences
• AI fluency — you actively use AI tools to accelerate your work and can clearly articulate how and where you apply them
• Experience working across global teams and time zones, including flexibility to join calls outside standard US business hours as needed

Preferred Qualifications

• Experience working on international expansion, market entry, regulatory, or licensing programs
• Prior experience at a technology company; fintech or payments experience is a plus
• East Coast or Central Time candidates are preferred, or candidates willing to flex EMEA and APAC timezones

Pay and benefits

The annual US base salary range for this role is $127,600 - $191,400. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office). In-office expectations Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office.

Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.