Strategic Program Manager

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

• Full time
• Day shift

Responsibilities

• Co-develop vision and strategy on quality and safety outcomes and formally represent AdventHealth services to internal and external parties.
• Measure, analyze, and improve strategically selected outcomes, experience, and the cost of care.
• Provide strategic support for the portfolio of Care Setting projects.
• Maintain respectful relationships with all individuals, ensuring effective communication and collaboration.
• Evaluate and manage strategic plans, developing priorities, determining structure, and defining approaches for clinical quality and outcomes.
• Work collaboratively with internal and external stakeholders to conduct analysis and develop key deliverables for governance and planning meetings.
• Present strategic information, including analysis of existing initiatives and progress towards completion, to staff and operational leaders.
• Identify and propose potential projects aligned with strategic objectives.
• Analyze performance improvement data to identify quality concerns, practice patterns, and areas for process improvement.
• Utilize knowledge of standards, survey methodology, and related tools to ensure regulatory and accreditation readiness.
• Design, establish, and maintain organizational structure and staffing to accomplish goals and objectives; recruit, train, supervise, and evaluate staff.
• Manage performance, coaching, discipline, engagement, and talent management of the team.
• Manage recruitment, retention, training, scheduling, and competence of staff; coordinate education opportunities within the system and community.
• Serve as a resource to the multi-disciplinary team, answering questions and clarifying guidelines; conduct routine section meetings and educational sessions.
• Exercise independent decision-making to identify, plan, and execute goals; adapt to departmental changes and prioritize multiple projects.
• Build and maintain relationships across multiple disciplines to achieve common goals.
• Other duties as assigned.

Requirements

• Bachelor's degree in a Business, IT, or Healthcare related discipline [Required]
• 2+ years experience in a healthcare area and/or related area [Required]
• 1+ year of experience in process improvement and project management [Preferred]
• Experience in accreditation surveys such as Joint Commission or DNV [Preferred]
• Experience interacting with Medical Staff, Senior Leadership, and clinical staff [Preferred]
• Experience with Mind Genius, Visio, and other planning and presentation software [Preferred]

Skills

• Expertise in healthcare systems and quality improvement processes [Required]
• Excellent interpersonal, writing, verbal, presentation, and communication skills; ability to portray and characterize complex information effectively [Required]
• Excellent analytical and organizational skills and the ability to make decisions effectively and quickly [Required]
• High energy, positive behavior, and the ability to provide superior customer service [Required]
• Articulate communicator with effective interviewing and facilitation skills necessary to diplomatically guide multiple parties toward mutual strategic goals [Required]
• Effective computer skills, particularly Microsoft Office (Outlook, Word, Excel) [Required]
• Ability to lead and direct employees [Required]

Licenses and Certifications

• Portfolio Management Professional (PfMP) [Preferred]

Pay

$83,699.48 - $155,693.55

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.