Strategic Program Manager

Accountabilities

• Lead complex, cross-functional programs from planning through delivery, establishing clear scope, timelines, milestones, deliverables, owners, dependencies, and success metrics.
• Cook up multiple workstreams and functions, actively managing interdependencies, blockers, risks, and unresolved decisions to maintain momentum.
• Contribute to PMO practices across managed business initiatives by applying consistent frameworks, tools, methodologies, and reporting standards.
• Pressure-test plans, assumptions, dependencies, and tradeoffs to ensure initiatives are focused on meaningful business outcomes rather than task completion alone.
• Bring clarity to ambiguous and evolving business-model decisions, proactively identifying misalignment and facilitating the conversations required to resolve it.
• Support prioritization and sequencing of initiatives based on business impact, timelines, resource availability, and organizational priorities.
• Facilitate executive readouts, working sessions, follow-ups, escalations, and other communications needed to maintain alignment and accountability.
• Influence senior stakeholders and cross-functional teams without direct authority, using credibility, relationship-building, and sound judgment to drive commitments and outcomes.
• Develop and maintain program plans, tracking mechanisms, status reports, and other execution artifacts.
• Identify risks early and drive appropriate resolution while maintaining a strong focus on execution quality, timelines, and measurable results.
• Continuously improve program management processes, tools, and team effectiveness as the business scales.

Requirements

• 8–10+ years of experience in program management, project management, or cross-functional program leadership.
• Proven experience managing complex programs involving multiple stakeholders, workstreams, dependencies, and competing priorities.
• Strong organizational and project-management skills, with the ability to establish structure and maintain momentum across several initiatives simultaneously.
• Demonstrated ability to identify risks, resolve blockers, and drive decisions in fast-paced and ambiguous environments.
• Experience developing and maintaining program plans, tracking tools, status reporting, and execution frameworks.
• Excellent written and verbal communication skills, including the ability to translate complex information into concise executive updates, recommendations, and actionable briefings.
• Strong stakeholder-management and influencing skills, with the ability to build trusted relationships and hold teams accountable without direct authority.
• Strategic mindset combined with strong execution discipline, business curiosity, attention to detail, and a bias toward measurable outcomes.
• Comfortable challenging assumptions, asking difficult questions, navigating ambiguity, and bringing recommended solutions rather than simply identifying problems.
• Bachelor’s degree or equivalent relevant experience preferred; PMP or equivalent certification is a plus.
• Experience with multi-family/MDU environments and/or Wi-Fi infrastructure is advantageous.
• Experience launching new business units, working in startup environments, or supporting mergers and acquisitions is a plus.

Benefits

• Competitive annual base compensation, with ranges varying by geographic location.
• Approximately 5% travel is expected.

Pay

• San Francisco Bay Area: $144,900–$217,400 USD
• Select U.S. metros and states: $126,000–$189,000 US
• Other U.S. locations: $113,400–$170,100 US

Schedule

• Remote-based position available anywhere in the United States or Canada.