Strategic Partnerships Manager
Workstream · San Francisco, CA · 1 wk ago
Business Development$120k–$160k/yrFull-time
About the role
We are seeking a Strategic Partnerships Manager to join our team. This role will report to the Head of Corporate Partnerships. This is a high-visibility, cross-functional role at the intersection of enterprise sales, strategic account management, and executive relationship building.
Responsibilities
- Own and grow Workstream's most important brand partnerships - working directly with C-suite stakeholders at the largest restaurant and hospitality franchises in the world to drive adoption, expansion, and long-term commitment.
- Represent Workstream at the executive level at industry conferences and partner events, including leading panels, speaking on stage, and positioning Workstream as the category leader in AI-powered workforce management for franchise brands.
- Project manage the execution of key strategic initiatives with corporate partners: brand marketing entitlements (webinars, co-hosted events, association relationships), Quarterly Business Reviews, product roadmap prioritization, brand-specific integrations, and more.
- Own the full product story - demo Workstream's platform, identify upsell and cross-sell opportunities, and lead pilots from scoping through expansion commitment.
- Present franchise usage data, ROI analysis, and value creation narratives to C-level stakeholders to secure buy-in for scaling beyond beta and throughout the franchisee base - including building compelling case studies, crafting account plans, and driving store rollout commitments.
- Work cross-functionally with sales, marketing, customer success, and product/engineering to ensure Corporate Partnership efforts drive incremental ARR growth while managing for CAC, payback period, and churn.
- Support the enterprise sales motion by facilitating warm introductions and executive advocacy from corporate stakeholders to their largest franchisees.
- Plan and attend private partner events and conferences to improve our relationship with key partners.
Requirements
- 5+ years in account management or strategic partnerships - AM experience is required, but comfort with selling, commercial conversations, and moving deals forward is what sets the right candidate apart.
- You build lasting executive relationships and know how to move them forward commercially - you're not just a relationship keeper, you're a relationship driver.
- You are comfortable operating at a company that's constantly innovating - you can speak confidently to where the product is going, not just where it is today and you've worked at a startup and know what that means.
- You push back on executives when it matters and can hold a room without losing the relationship.
- Innovative by nature - you follow the playbook and make it better, find new revenue channels, and build process where it doesn't exist yet.
- You actively use AI tools in your workflow; pick up new technology fast and apply it practically.
- You are organized, accountable, airtight on follow-through - complex initiatives don't slip when you own them.
- You are comfortable on a stage or in a room full of executives; public speaking experience is a plus.
- You are team-first, take ownership, make calls, and have the ability and willingness to travel - this can look like once every 1-2 months during peak conference season.
Qualifications
- Comfortable operating at a company that's constantly innovating - you can speak confidently to where the product is going, not just where it is today and you've worked at a startup and know what that means.
- Innovative by nature - you follow the playbook and make it better, find new revenue channels, and build process where it doesn't exist yet.
- Active use of AI tools in your workflow; pick up new technology fast and apply it practically.
- Comfortable on a stage or in a room full of executives; public speaking experience is a plus.
- Ability and willingness to travel - this can look like once every 1-2 months during peak conference season.
Skills
- Strategic thinking and project management skills.
- Excellent communication and presentation skills.
- Experience in building and maintaining strong relationships with executive-level stakeholders.
- Strong negotiation and deal closure skills.
- Ability to manage multiple priorities and deadlines.
- Knowledge of AI and robotics technologies.
Benefits
- Competitive salary and equity.
- Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents.
- In-office amenities and stocked kitchen.
- 401K Plan.
- Pre-tax commuter benefits.
- Learning/development stipend.
- Flexible PTO.
Pay
$120,000 to $160,000 OTE in San Francisco.
Schedule
This role is 4 to 5 days in-office, designed to support close collaboration with the sales team and cross-functional partners.