Strategic Operations Associate
Thompson Thrift · Indianapolis, IN · 3 wk ago
ManagementVolunteer
Key Responsibilities
- Manage and prioritize the Founder’s inbox, including message triage, follow-up tracking, and response drafting
- Draft email responses, meeting notes, summaries, and other communications for review and approval
- Flag urgent or high-priority items and help ensure timely follow-through on key commitments
- Help manage scheduling requests, calendar coordination, agendas, meeting materials, and background information
- Support the Founder in staying aligned with strategic priorities, commitments, and important relationships
- Organize task lists, project trackers, follow-up summaries, and action items to improve accountability and execution
- Help reduce unnecessary interruptions by routing requests appropriately and organizing information clearly
- Aid in research, data gathering, basic analysis, and summary preparation for leadership review
- Capture and communicate key takeaways from meetings with clarity and professionalism
- Build trust with internal and external stakeholders while maintaining appropriate access and confidentiality
- Contribute ideas for improving communication, organization, processes, and overall efficiency
Skills & Attributes
- Strong organizational skills with excellent attention to detail
- Excellent written and verbal communication skills
- Ability to handle confidential information with professionalism and discretion
- Proactive, dependable, and willing to take initiative
- Strong follow-through and ability to manage multiple priorities
- Sound judgment and the ability to operate with professionalism in a fast-paced environment
- Comfortable asking thoughtful questions, learning quickly, and adapting to changing priorities
- Strong interpersonal skills with the ability to build trust across all levels of the organization
- Interest in business operations, executive support, leadership, communication management, and strategic project work
Why This Role Matters
The Strategic Operations Associate plays an important role in helping the Company Founder stay focused on the highest-value priorities while ensuring important communication, relationships, and initiatives are handled with care and follow-through.
This position offers meaningful exposure to executive leadership, business operations, strategic decision-making, and cross-functional collaboration within a values-driven real estate company. For a motivated early-career professional, this role provides a strong foundation for long-term growth in operations, leadership support, communications, or strategic project management.