Strategic Operations Associate

Responsibilities

• Support High-Priority Strategic Initiatives: Partner with the VP of Operations to scope, coordinate, and execute strategic projects.
• Manage Cross-Functional Initiatives: Work with Sales, Marketing, Customer Success, Product, Finance, and Operations teams to ensure alignment and progress.
• Ad Hoc Strategic Projects: Quickly jump into projects, develop context, organize workstreams, and drive initiatives from concept to execution.
• Go-to-Market Strategy: Assist with pricing, packaging, segmentation, competitive positioning, and market analysis.
• Data-Driven Decision Support: Use data to inform strategic recommendations and operational decisions.
• Operational Structure & Problem Solving: Clarify objectives, identify key questions, organize next steps, and drive work forward in ambiguous situations.

Requirements

• Professional Experience: 3–5 years in operations, strategy, consulting, business operations, or similar roles.
• Analytical Strength: Strong quantitative and analytical skills, able to structure problems and support strategic decision-making.
• Data Tool Proficiency: Comfortable using Google Sheets or Excel for analysis, modeling, and reporting.
• Research Ability: Strong market research, competitive research, and business analysis skills.
• AI Tool Fluency: Familiarity with AI tools to support research, synthesis, and analysis.
• Project Management Skills: Ability to manage multiple workstreams, coordinate stakeholders, and track progress.
• Communication Skills: Strong written and verbal communication, synthesizing complex information into clear updates and recommendations.
• High-Utility Mindset: Willingness to pivot between strategic analysis, project coordination, research, and operational execution.