Sales and Service Associate
24 Hour Fitness · Oceanside, CA · 1 mo ago
OTHR$16.9/hrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use only sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info.
We need to parse the posting.
Given text:
"FULL-TIME Part-time LOCATION 4655 Frazee Rd Oceanside CA 92057 About Us For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day! Job Summary This role is focused on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Success in this role comes from combining a passion for fitness with strong interpersonal skills to create a positive, motivating, and results‑driven member experience. Essential Duties & Responsibilties Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.You help keep our gym clean, well-maintained, and safe for members and guests.Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. Qualifications Required Knowledge, Skills & Abilities Demonstrate authenticity, sincerity, and open‑mindedness; you show up as yourself and act with integrity.Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.Embrace challenges and view setbacks as opportunities to learn and grow.Possess a strong service mentality and a desire to deliver exceptional member experiences.Minimum of 1 year of experience in retail or fitness sales.CPR and AED certification required within 60 days of employment. Availability Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement Minimum travel may be required for training purpose and lead generation. Variable Compensation Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Benefits At 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually. Disclaimer DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and/or education. Pay Range: $16.90 - $16.90 FUNCTIONAL GROUP Service"
We need to extract sections.
First, "About Us" is about the company, not necessarily "About the role". The instruction says use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use only sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info.
We need to parse the posting.
Given text:
"FULL-TIME Part-time LOCATION 4655 Frazee Rd Oceanside CA 92057 About Us For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day! Job Summary This role is focused on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Success in this role comes from combining a passion for fitness with strong interpersonal skills to create a positive, motivating, and results‑driven member experience. Essential Duties & Responsibilties Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.You help keep our gym clean, well-maintained, and safe for members and guests.Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. Qualifications Required Knowledge, Skills & Abilities Demonstrate authenticity, sincerity, and open‑mindedness; you show up as yourself and act with integrity.Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.Embrace challenges and view setbacks as opportunities to learn and grow.Possess a strong service mentality and a desire to deliver exceptional member experiences.Minimum of 1 year of experience in retail or fitness sales.CPR and AED certification required within 60 days of employment. Availability Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement Minimum travel may be required for training purpose and lead generation. Variable Compensation Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Benefits At 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually. Disclaimer DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and/or education. Pay Range: $16.90 - $16.90 FUNCTIONAL GROUP Service"
We need to extract sections.
First, "About Us" is about the company, not necessarily "About the role". The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings.
We have:
- About the role: Could be the Job Summary paragraph. That's about role.
- Responsibilities: Essential Duties & Responsibilities.
- Qualifications: Qualifications Required Knowledge, Skills & Abilities (including experience, CPR/AED). Also maybe "Availability" etc.
- Skills: Could be part of Qualifications but we can separate if needed. The instruction says we can have Skills section if there is specific content. The posting includes "Required Knowledge, Skills & Abilities" which includes skills. Could put under Skills.
- Benefits: Benefits section (including paid time off, medical/dental, 401k match, free gym membership, discounts, Employee Resource Groups). Also Benefits Summary and Compensation Summary details.
- Pay: Pay Range: $16.90 - $16.90 (so a specific number). Also Variable Compensation (commission plans). So we have pay info.
- Schedule: Availability Full-time, with flexible availability across weekdays, weekends, and holidays. Also Travel Requirement maybe.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove boilerplate: Disclaimer, maybe "About Us" is not a heading we need; but we could incorporate company description under About the role? Actually About the role is separate from About Us. The instruction says use headings for those specific topics; we can include About the role (job summary). The About Us description could be considered part of About the role? Not exactly. But we could include it under About the role as context. However we must not repeat job title. We can include a brief paragraph about the company under About the role? The instruction says "About the role" heading; we can put the Job Summary there. The About Us could be omitted? It's substantive but not about the role. However we might include it under About the role as extra context? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep About Us info somewhere. Where to put? Could be under About the role? But that heading is about the role, not the company. However we could create a separate heading like "About the Company" but not in allowed list. The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples, but we should use those headings when appropriate. It doesn't forbid other headings, but says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we need to fit all content into those categories.
Thus we can put About Us under About the role? Might be okay as it's about the organization where role exists. Or we could put it under Responsibilities? No.
Better: Put About Us under About the role as a preamble: "About the role" heading, then include both the company description and job summary. That preserves info.
Responsibilities: Essential Duties & Responsibilities.
Qualifications: Could include Minimum of 1 year experience, CPR/AED certification, maybe also "Availability" etc. But Availability is schedule.
Skills: Could include the list of knowledge, skills & abilities (authenticity, sincerity, open-mindedness, self-motivated, passion, strive to excel, embrace challenges, service mentality). Those are skills/abilities.
Benefits: Benefits section (including paid time off, medical/dental, 401k match, free gym membership, discounts, Employee Resource Groups, group life/accident insurance, vacation hours, complimentary membership, EAP, Basic Group Life and AD&D Insurance, 401k Savings and Investment Plan). Also Compensation Summary details.
Pay: Pay Range: $16.90 - $16.90, plus Variable Compensation (commission plans). Also maybe note that actual offer may vary.
Schedule: Availability Full-time, with flexible availability across weekdays, weekends, and holidays. Also Travel Requirement: Minimum travel may be required for training purpose and lead generation.
We need to output only HTML fragment, no markdown fences.
We'll need to wrap each section in heading, then content in
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples, but we should use those headings when appropriate. It doesn't forbid other headings, but says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we need to fit all content into those categories.
Thus we can put About Us under About the role? Might be okay as it's about the organization where role exists. Or we could put it under Responsibilities? No.
Better: Put About Us under About the role as a preamble: "About the role" heading, then include both the company description and job summary. That preserves info.
Responsibilities: Essential Duties & Responsibilities.
Qualifications: Could include Minimum of 1 year experience, CPR/AED certification, maybe also "Availability" etc. But Availability is schedule.
Skills: Could include the list of knowledge, skills & abilities (authenticity, sincerity, open-mindedness, self-motivated, passion, strive to excel, embrace challenges, service mentality). Those are skills/abilities.
Benefits: Benefits section (including paid time off, medical/dental, 401k match, free gym membership, discounts, Employee Resource Groups, group life/accident insurance, vacation hours, complimentary membership, EAP, Basic Group Life and AD&D Insurance, 401k Savings and Investment Plan). Also Compensation Summary details.
Pay: Pay Range: $16.90 - $16.90, plus Variable Compensation (commission plans). Also maybe note that actual offer may vary.
Schedule: Availability Full-time, with flexible availability across weekdays, weekends, and holidays. Also Travel Requirement: Minimum travel may be required for training purpose and lead generation.
We need to output only HTML fragment, no markdown fences.
We'll need to wrap each section in heading, then content in
heading, then content in
or
- as appropriate.
We need to decide which content is list vs prose.
Responsibilities: list of duties: we can make
- each duty. Qualifications: list of required knowledge, skills & abilities? Actually those are skills; but we have separate Skills section. Qualifications could be: Minimum of 1 year experience in retail or fitness sales; CPR and AED certification required within 60 days of employment. Possibly also "Availability" but that's schedule. Skills: list of abilities: Demonstrate authenticity, sincerity, and open‑mindedness; you show up as yourself and act with integrity. Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth. Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude. Embrace challenges and view setbacks as opportunities to learn and grow. Possess a strong service mentality and a desire to deliver exceptional member experiences. We can make each as
- .
Benefits: list: paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, discounts on products and personal training, variety of Employee Resource Groups, group life and accident insurance (company paid), vacation hours accrual, complimentary membership for employees and dependents, Employee Assistance Program (EAP), Basic Group Life and AD&D Insurance ($10,000), 401k Savings and Investment Plan, Medical/Dental/Vision Benefits (for avg 30+ hours), Paid Time Off, Sickness Benefits. Some overlap; we need to preserve all but avoid duplication. We'll combine unique items.
Pay: Pay Range: $16.90 - $16.90; Variable Compensation: eligible to participate in Fitness Sales and Membership Sales Commission Plans; these plans reward exceptional service, incentivize success, empower earning potential by aligning pay with contributions. Also note actual offer may vary based on location, work experience, education.
Schedule: Availability Full-time, with flexible availability across weekdays, weekends, and holidays. Travel Requirement: Minimum travel may be required for training purpose and lead generation.
We also have location: "4655 Frazee Rd Oceanside CA 92057". Should we include? It's location info. Not covered by headings. Could we include under About the role? Maybe add a paragraph with location. The instruction says preserve ALL substantive information. So we need to include location somewhere. Could add a
under About the role after job summary. Also we have "FULL-TIME Part-time LOCATION".