Strategic Initiatives

Responsibilities

• Work directly with leaders across Plaid on the company's most important and least-defined problems, particularly those at the seams of multiple teams or functions
• Identify unowned, high-leverage opportunities across the business and driving them to clean outcomes
• Operate across a wide aperture (strategy, GTM, operations, product, etc.) without being boxed into a single lane
• Lead (directly or indirectly) high performing teams
• Use AI tools and agents as a default part of how you work — not as an experiment, but as a force multiplier

Qualifications

• 10+ years of total experience, with meaningful time in consulting as well as direct operating roles (BizOps, Strategy & Ops, Finance, Chief of Staff, etc.)
• A track record of independently identifying problems and driving them to outcomes with limited top-down direction
• A high agency, sense of ownership, and willingness to roll up your sleeves
• The ability to build relationships at all levels and drive cross-functional teams to action
• Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions
• Experience directly managing high-performing teams
• Familiarity with AI tools and agents to accelerate workflows is a plus
• Knowledge of SQL and Tableau preferred
• Experience in fintech, payments, or high-growth SaaS preferred