Jobs · Analyst · California

Strategic Growth, Impact & Insights Manager

Community, Serve Us · Los Angeles Metropolitan Area · 5 mo ago
AnalystVolunteer

Responsibilities

  • Define and track meaningful KPIs across user acquisition, engagement, conversion, and retention
  • Pull and document monthly performance metrics across web and social platforms
  • Identify automations that can pull metrics from Google Analytics and native platforms (IG, FB, etc) reporting into our monthly metrics tracker
  • Build and maintain separate dashboards for technical team, internal business stakeholders and advisors, and external stakeholders
  • Analyze trends, funnels, and performance to surface insights and opportunities
  • Translate data into clear recommendations that inform product, content, and outreach strategy
  • Support impact reporting for partners and funders
  • Foster a culture of continuous learning and improvement

Qualifications

  • Preferred 7+ years of experience in analytics, growth, impact measurement, or a related field (including volunteer and internship experience)
  • Proven ability to translate data into actionable strategy
  • Strong understanding of digital platforms, KPIs, and performance reporting
  • Experience collaborating across disciplines and functions
  • Comfort working in early-stage or evolving environments
  • Passion for social impact and our mission

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