Strategic Growth, Impact & Insights Manager
Community, Serve Us · Los Angeles Metropolitan Area · 5 mo ago
AnalystVolunteer
Responsibilities
- Define and track meaningful KPIs across user acquisition, engagement, conversion, and retention
- Pull and document monthly performance metrics across web and social platforms
- Identify automations that can pull metrics from Google Analytics and native platforms (IG, FB, etc) reporting into our monthly metrics tracker
- Build and maintain separate dashboards for technical team, internal business stakeholders and advisors, and external stakeholders
- Analyze trends, funnels, and performance to surface insights and opportunities
- Translate data into clear recommendations that inform product, content, and outreach strategy
- Support impact reporting for partners and funders
- Foster a culture of continuous learning and improvement
Qualifications
- Preferred 7+ years of experience in analytics, growth, impact measurement, or a related field (including volunteer and internship experience)
- Proven ability to translate data into actionable strategy
- Strong understanding of digital platforms, KPIs, and performance reporting
- Experience collaborating across disciplines and functions
- Comfort working in early-stage or evolving environments
- Passion for social impact and our mission