Strategic Account Representative

About the role

This is a hybrid role that can be based in either Harrisburg, PA or Clearwater, FL. Candidates must be located within 60 miles of either office location.

Responsibilities

• Responsible for sales goal, forecast and attainment, including the achievement of revenue, margin, and breadth goals
• Responsible for setting the price of products for bids, quotes and deals requested by customers while maintaining customer satisfaction
• Create call plans, and conduct outbound calls daily with reseller base in an effort to build relationships, sell and assist with opportunities
• Complete outbound campaigns and record results of call within CRM
• Work with vendor reps, BU’s, and all supporting departments, to build specific vendor sales and to grow the revenue and sales breadth within assigned customer base
• Answer sales teams inbound queue calls daily
• Promptly answer phone & email to respond to all customer requests; promptly return all phone messages within SLA
• Attend sales and product trainings, huddles, and in person quarterly meetings as required
• Attend reseller shows and events to meet with prospects in person, as needed
• Project a professional company image through customer and vendor interactions
• Process and maintain customer transaction through ERP sales platform
• Use CRM system to track all customer contacts and activities, complete account plans, and track and manage (from Open to Close) sales pipeline via CRM Opportunities
• Adhere to all company policies procedures and ethics including company attendance policy
• Attend team huddles, team meetings, and collaborate with team members
• Responsible for creating and presenting business plans for targeted partners

Qualifications

• Basic knowledge of computer hardware
• Knowledge of the Microsoft Office suite (Word, Excel, Outlook) of programs required
• Professional verbal and written communication skills
• Ability to use PC, phone, calculator, fax, printer, copier

Skills

• Basic knowledge of computer hardware
• Knowledge of the Microsoft Office suite (Word, Excel, Outlook) of programs required
• Professional verbal and written communication skills
• Ability to use PC, phone, calculator, fax, printer, copier

Benefits

• Employee Stock Ownership Plan
• 401k
• Paid Time Off
• Medical
• Prescription
• Dental
• Vision
• Gym Reimbursement
• Work from Home Reimbursement
• Employee Purchase Program
• Tuition Assistance

Pay

Details on pay are not specified in this posting.

Schedule

Details on schedule are not specified in this posting.