Strategic Account Executive, Commercial Lines

About Hub

HUB advises businesses and individuals on preparing for the unexpected. As one of the world's largest insurance brokers, our focus is on providing peace of mind through tailored insurance solutions and unrelenting advocacy.

Position Summary

The Strategic Account Executive leads the service, recommendations, and implementation of a top-tier book of insurance business. This role serves as a key executive liaison for all products and services, responsible for overall retention of accounts and ensuring the highest levels of client satisfaction and revenue growth.

Duties & Responsibilities

• Serves as the senior-level consultant and executive liaison to top-tier client accounts, with primary responsibility for the strategic oversight, retention, and growth of assigned accounts.
• Provides recommendations to sell additional lines of business and other service products to top-tier client accounts and top-priority partners throughout the policy cycle, driving revenue growth and deepening client relationships.
• Monitors emerging market trends, competitive dynamics, and regulatory developments to inform strategy, drive innovation, and enhance client engagement.
• Builds and maintains effective long-term relationships with executives and other decision makers for clients to ensure the highest levels of satisfaction, retention, and sustained revenue growth.
• Manages the HUB Top 20% process and participates in Critical Path meetings to support strategic account oversight.
• Identifies opportunities for cross-sell and up-sell of other HUB products and services when appropriate for the clients’ needs.
• Applies advanced knowledge of HUB tools, industry resources, and best practices to manage complex or high-profile accounts effectively.
• Maintains current receivable status for assigned accounts, proactively pursuing collection of past-due balances and documenting unresolved items for accounting review.
• Exercises full decision-making authority on all account matters, including the negotiation of product and service terms for top-tier client accounts.

Job Specifications

• High School Diploma / GED
• 12+ years insurance industry experience (brokerage preferred) or equivalent combination of education & experience
• Demonstrated expertise in a specialty practice or management of a high-revenue, complex book of business required
• Property & Causality License

Qualifications

• High School Diploma / GED
• 12+ years insurance industry experience (brokerage preferred) or equivalent combination of education & experience
• Demonstrated expertise in a specialty practice or management of a high-revenue, complex book of business required
• Property & Causality License