Strategic Account Executive
Raken · Carlsbad, CA · 1 mo ago
HybridSalesFull-time
Role Responsibilities
- Full-Cycle New Business, Expansion and Retention sales into Raken’s Upmarket Customer Category
- Prospect and engage with potential customers via both outbound sales and inbound lead processes
- Follows Raken sales process and methodology as instructed
- Hits and exceeds sales quota in designated strategic customer accounts and new business accounts
- Establishes, maintains, and uncovers new productive, professional relationships with key personnel in assigned customer accounts
- Coincides the involvement of Raken company personnel, including customer success and product and management resources, in order to meet account performance objectives
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis
- Records strong level of CRM detail and organization regarding the status of your accounts and opportunities
- Scheduling/Providing discovery and qualification calls, followed by product demonstrations and follow-up meetings
- Maintains customer usage of Raken and provides best practice recommendations
- Daily/Weekly/Monthly meetings with sales team
- Represents our organization at trade shows, conferences, and events
Skills, Qualifications and Attributes
- 5+ years of SaaS sales experience
- Experience selling into construction, or have been involved in construction industry
- Experience landing net new customer logos through outbound and inbound workflows
- Experience with strategic account management and upselling/expansion selling techniques
- Smart, ambitious, willing to learn and must be coachable
- Customer-centric sales style - focused on helping and creating value for our customer instead of just "making a sale"
- Team-oriented, but competitive nature
- Loves to help others & empathizes with users of all experience levels
- Has outstanding writing & communication skills
- Hardworking self-starter and will first try to solve any problem before asking for help
- Reliable, optimistic & super-organized and detailed
Benefits
- Medical, dental and vision with generous employer contribution
- HSA/FSA
- Life/LTD
- Generous PTO
- 12 Paid Holidays
- 401k + Match
- Continuing education with reimbursement opportunities
- Free on-site gym
- Company Social Events
- Excellent company culture
- Modern office with Ocean view and amenities
Diversity and Inclusion
We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees.