Strategic Account Executive

Brief Position Summary

Brief Position Summary: Strategic Accounts Executive is responsible for driving sales growth, managing and retaining select key account locations across portfolios exceeding $250K in potential revenue, driving profitable growth through customer analysis, strategic account planning, and value realization.

Duties and Responsibilities

• Sell, manage and retain portfolios over $250K in potential revenue to achieve profitable growth and retention.
• Develop and execute strategic account plans that anticipate customer needs, align with business objectives, and drive account penetration.
• Proactively identify churn indicators and implement interventions to safeguard retention and customer satisfaction.
• Negotiate and renew agreements with underperforming or at-risk accounts to optimize value realization and profitability.
• Deliver measurable cost savings initiatives and demonstrate profitability through regular customer assessments and solution optimization.
• Conduct Continuous Improvement Reviews (CIRs) with senior stakeholders to showcase value delivered and identify new opportunities.
• Build and maintain trusted internal and external relationships with leaders in Operations, Supply Chain, Procurement, and Engineering.
• Ensure seamless onboarding of new customers, coordinating with internal teams to deliver commitments and adoption.
• Engage with site-level contacts to strengthen solution adoption and ensure consistent execution of account strategies.
• Maintain disciplined use of CRM tools and reporting standards to ensure accuracy in forecasting and account visibility.
• Act as a strategic advisor by leveraging market insights, benchmarking, and industry trends to educate customers and strengthen partnerships.
• Analyze customer data and trends to recommend process improvements that reduce costs and increase efficiency.
• Present financial and operational insights to customer executives, linking MSC's solutions to measurable business outcomes.

Qualifications

• What You Need:
• Bachelor's degree in business or equivalent experience required.
• Minimum of 5 years of demonstrated sales and marketing success, including at least 2 years in industrial, manufacturing, or distribution sales.
• Proven track record of selling profitable solutions and services, consistently meeting or exceeding sales plans.
• Demonstrated excellence in sales, negotiation, relationship building, and closing, with the ability to influence at multiple organizational levels.
• Ability to read, interpret, and apply insights from customer financial statements to support solution recommendations.
• Strong project management skills with a solid history of accountability and results.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Salesforce.com (CRM).
• Able to gather, analyze, and synthesize data from multiple systems to recommend solutions.
• Excellent written and verbal communication skills, including the ability to develop and deliver impactful presentations.
• Strong interpersonal skills with proven success collaborating cross-functionally (e.g., Marketing, Product Management, Finance) and with leaders holding competing priorities.
• A high attention to detail, follow-through, and ability to adapt quickly to changing business needs and market conditions.
• Strong analytical and problem-solving skills with the ability to make sound, timely decisions.
• Self-motivated and adaptable, able to perform effectively in both independent and team environments.
• Bonus Points If You Have:
• Industrial or manufacturing segment experience preferred
• Other Requirements:
• A valid driver's license may be required.
• Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required
• Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
• Willingness to comply with customer safety and PPE protocols.

Compensation

Compensation starting at $51,401 - $80,773 plus commission opportunity, depending on candidate location and experience.