Strategic Account Coordinator

About the role

L2 Brands is a growth-oriented company that manages a family of industry-leading brands including League, Legacy, Ouray, Locale, and Wild Tribute. The Strategic Accounts team focuses on maintaining key retail partnerships such as Dick's Sporting Goods, Rally House, Fanatics, and Lids/LidsU.

Responsibilities

• Manage end-to-end order flow across assigned strategic accounts, from customer product request through EDI transmission and fulfillment
• Coordinate SKU setup submissions with IT and reformat returned SKU/UPC data into each customer's unique item template
• Maintain open orders, backlog, and shipment timelines; proactively flag delays or capacity risks to account managers
• Support EDI troubleshooting alongside IT and customer portals to ensure accurate order transmission and acknowledgment
• Translate customer demand into accurate, on-time order fulfillment
• Support the team's use of internal tools and systems (ERP, Excel-based trackers, EDI portals)
• Contribute ideas for workflow improvements

Requirements

• Required: Bachelor's degree, 2-4 years of experience in account coordination, wholesale operations, retail vendor management, or a related field
• Preferred: Experience with EDI order processes or retail vendor compliance requirements, familiarity with ERP systems or order management platforms in a wholesale or licensed goods environment, experience supporting specialty retail, licensed apparel, headwear, or sports/collegiate merchandise, exposure to SKU setup, item template management, or UPC/barcode workflows, comfort working in a fast-moving, cross-functional environment where priorities shift