Story Land - Park Services Host (Seasonal)

Roles & Responsibilities

Maintain the cleanliness of the park in both outdoor areas and indoor office spaces.

Execute cleaning tasks as outlined in training and Standard Operating Procedures.

• Complete regular and rotating weekly cleaning tasks as assigned during shift periods.
• Diligently clean and disinfect public areas including, but not limited to, outdoor park areas and walkways, restrooms, offices, food stands, employee dining facilities, ride areas, and lockers.
• Provide exceptional guest service by assisting guests with their questions or issues.
• Ensure the park pathways are litter free.
• Return food trays to food stands and maintain clean condiment and food line areas.
• Accurately and promptly report maintenance problems to proper authorities.
• Preserve landscaping of park (pulling weeds, watering flowers).
• Ensure benches and flowerbeds are clean and free of debris.
• Properly handle, label, and store cleaning chemicals and supplies.
• Protect guests' belongings, deliver lost and found items immediately.
• Proactively monitor the park for safety hazards (e.g. wet floors, tripping hazards, etc.).
• Maintain records on all work completed and safety inspections.
• Ensure ADA standards are met in each location.

Requirements

• Must be at least 14 years of age to comply with New Hampshire Child Labor Laws.
• Ability to work flexible schedule, including evenings, weekends, and holidays.
• Must have reliable transportation to and from work for your scheduled shift.
• Must possess strong attention to detail and desire to keep park clean and presentable.
• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines.
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner.
• Must follow direction, multi-task, and work as part of a team as well as independently.

Physical Requirements

• Frequent exposure to all outdoor and indoor areas of the park.
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions.
• Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals.
• Subject to bloodborne pathogens.
• Frequent interruptions and requests that may require reprioritization of activities.

Working Conditions

• Frequent exposure to all outdoor and indoor areas of the park.
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions.
• Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals.
• Subject to bloodborne pathogens.
• Frequent interruptions and requests that may require reprioritization of activities.

Team Member Benefits

• Flexible schedule.
• Ability to cross-train and learn unique skills across various departments.
• Free admission to Story Land and Living Shores parks on your days off.
• Invitations to exclusive company-sponsored host events throughout the season.