Story Land - Ride Host (Seasonal)

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®, the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Roles & Responsibilities

• Greet and interact with guests in a fun and professional manner
• Enjoy interacting with guests of all ages
• Follow all Story Land and manufacturer established safety regulations
• Operate assigned ride or attraction in accordance with company policy and procedure, state and federal regulations and safety protocols
• Conduct morning inspections of assigned ride before daily operation begins
• Test rides daily before opening to guests
• Answer questions related to ride operations and the park
• Maintain an environment that ensures the safety of all employees and guests
• Responsible for performing and enforcing accurate height, weight, or age requirements for all rides and attractions
• Determine if each guest entering a ride is wearing the proper wristband
• Maintain flow of guests and while also limiting the number of guests on the loading platform
• Give directions and deliver instructions using a microphone or other communication devices
• Properly check all safety restraints to ensure they are in the correct and locking position before ride cycle begins
• Maintain constant vigilance while ride is operating and ensure that all riders are following appropriate safety measures
• Must be alert and have quick reaction time to stop a ride properly in case of an emergency
• Report ride related issues and mechanical failures to management and maintenance promptly
• Protect guest belongings, turn in lost and found items as soon as time allows
• Able to operate all levels of rides throughout [Location]

Requirements

• Must be at least 16 years of age to comply with New Hampshire Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation
• Must demonstrate a willingness to learn and ability to follow instructions
• Must be guest-focused and also work well with other team members and supervisors

Physical Requirements

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
• Ability to reach above shoulders throughout the workday
• Ability to remain on feet for majority of the workday
• Ability to climb or descend stairs for some coasters, rides, and attractions
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
• Ability to see details of objects that are more than a few feet away

Working Conditions

• Frequent interaction a variety of motorized and chain-driven rides and attractions
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions
• Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments

Team Member Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Story Land & Living Shores parks on your days off
• Invitations to exclusive company-sponsored host events throughout the season