Host / Hostess

About the role

At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our hosts/hostesses are experts at several things: making guests feel at home from the moment they walk in with warm, friendly smiles, respecting customers, and answering questions about the restaurant and the airport. If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out! We have a unique work environment you'll only experience at SSP America.

Pay

$15.25 per hour

Schedule

• Full-time positions available
• Part-time positions available

Benefits

• Referral bonuses
• Fuego On-Demand Pay: access up to 50% of earned wages ahead of payday via a downloadable app
• Advancement opportunities

Responsibilities

• Greet all guests in a courteous and professional manner and escort them to their table
• Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
• Assist guests with children and special needs, as required
• Present menus, answer questions and offer suggestions regarding food and service
• Inform servers and management of special needs and/or potential problems with guests
• Clear and reset counters or tables at conclusion of each course
• Ensure complete guest satisfaction
• Thank guests for their patronage upon exiting the restaurant
• Other duties as assigned

Requirements

• Minimum 6 months' experience working in a retail or food service environment
• High school diploma preferred
• Verbal and written communication skills
• Ability to read, speak, and understand the English language to communicate with guests and take orders
• Experience in dealing with problems involving customer service