Store PUD Courier

About the Role

Under general supervision, the Pick Up & Delivery (PUD) role provides customer service activities related to picking up and delivering orders to and from FedEx Office stores and customers' places of business. Responsibilities include driving a company vehicle, ensuring regular servicing and cleaning, and following daily route instructions from a centralized dispatcher.

Responsibilities

• Drive the company vehicle to perform pick-up and delivery services for FedEx Office stores and customers.
• Pick up completed masters for photocopying orders and supplies from vendors.
• Deliver finished photocopy orders to customers and distribute marketing materials as requested.
• Receive daily route information from a centralized dispatcher via a company-provided phone.
• Ensure proper upkeep and maintenance of the vehicle, including regular servicing and cleaning.
• Maintain pick-up/delivery logs and vehicle maintenance logs.
• Adhere to FedEx Office company and vehicle safety policies, accident procedures, and traffic laws.
• Provide quality service at each customer interaction, including efficient delivery, answering questions, and resolving issues.
• Perform additional duties within the store during non-delivery times.

Requirements

• High school diploma or equivalent education.
• Must be at least 21 years old with a minimum of two years of driving experience.
• Valid and current driver’s license.
• Ability to comply with specialized regulatory or licensing requirements as determined by location or work assignment.
• Meet and maintain FedEx Office Motor Vehicle Requirements, audited annually.
• For new hires, meet all FedEx Office employment qualifications at the time of hiring.
• For current team members, meet hiring criteria and transfer requirements as outlined in the Team Member Handbook.

Essential Functions

• Stand during the entire shift, excluding meal and rest periods.
• Move and lift up to 55 pounds.
• Bend/twist at the waist and knees consistently.
• Communicate effectively with customers, vendors, and team members.
• Perform work activities requiring cooperation and instruction.
• Function in a fast-paced environment under substantial pressure.
• Maintain attention and concentration for extended periods.
• Work with minimal supervision.
• Report regularly to work and maintain established business hours.

Preferred Qualifications

• Pay Transparency: Pay range is $20.75 - $25.41/hr.

Benefits

• Medical, dental, and vision coverage for full-time employees on date of hire; part-time employees after 91 days of employment and 17 hours/week average.
• 401(k) plan with company match after one year of service.
• Educational assistance up to $5,250 per calendar year after 90 continuous days of employment.
• Paid time off, including holidays, bereavement, vacation, and sick time.
• 2 weeks paid parental leave.
• Paid Military Leave (up to 80 hours for full-time, 40 hours for part-time during short-term military leave of 21 days or less).
• Adoption Assistance Program after 12 months of continuous service.
• Life Insurance and AD&D on date of hire.
• Commuter benefits available on date of hire.
• Voluntary benefits available on date of hire.