Store Operations Manager

Responsibilities

• Maintain regular and predictable attendance.
• Work assigned schedules based on business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Provide customer service as dictated by business needs (GURA): Greet the Customer, Uncover the Customer’s needs, Recommend products, Ask for the Sale, Oversees the Receiver role which includes responsibility for assisting the Store Manager in hiring, training, development, coaching as well as implement and follow up to ensure receiving standards are being met.
• Lead and execute all operations process and SOPs including but not limited to Stocking, Truck unloading, Store Recovery, Feed Management, merchandise activities.
• Manage stores perpetual accuracy, including but not limited to correcting/adjusting inventory discrepancies, oversight of inventory adjustments, and timely processing of POs.
• Support Store Manager with overall store operations including driving sales and profit, planning, prioritization, and delegating of daily tasks.
• Lead by example and maintain a productive work environment.
• Lead freight movement, and support merchandising initiatives, feed management, and inventory control.
• Train Operations Team Members on the appropriate application of policies and procedures.
• Adhere to loss prevention standards and respond to any alarm calls as needed.
• Adhere to inside and outside security standards and manage shrink.
• Supervise cash handling procedures.
• Transport and make deposits to the bank.
• Operate Forklift and Baler.
• Operate cash register/computer.
• Aid customers with loading purchases.
• Complete all documentation associated with any of the above job duties.
• Obtain license or certifications as needed by the business.
• May be required to perform other duties as assigned.

Qualifications

• Previous retail leadership experience is required.
• Prior store operations experience and supervisory experience is strongly preferred.
• Farming, ranching, pet/equine, or welding knowledge is preferred.
• Must be 18 years of age or older and possess a valid driver’s license.
• High school diploma or the equivalent is required.
• Bachelor’s degree in Business Administration or related field is preferred.