Store Operations Manager

Responsibilities

• Develop and deliver a standout customer experience through face-to-face interactions and customer service.
• Manage and maintain the property, including performing daily operational tasks such as lock checks and unit showings.
• Sell self-storage spaces, manage the leasing process, accept payments using the Point-of-Sale System (POS), complete daily bank deposits, and make courtesy calls regarding late payments.
• Process invoices, manage reports, and handle legal processes related to auctions.
• Oversee the store's expense budget, manage supplies and retail inventory, and ensure the facility is clean and safe.

Requirements

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high-quality customer service to a diverse customer market.
• A self-driven mindset with strong operational focus.
• Basic computer skills including MS office products.
• The ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance.
• Frequent physical demands such as standing, sitting, kneeling, crouching, crawling, bending, climbing, and balancing.
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.

Qualifications

• Authorized to work in the U.S. without the need for current or future sponsorship.

Skills

• Customer service skills
• Property management skills
• Basic computer skills
• Operational focus

Benefits

• Work/Life Balance
• Competitive Pay from Day One
• Time Off That Grows with You
• Shape Your Financial Future
• Benefits That Support Your Life

Pay

Competitive hourly rate that reflects your value.

Schedule

Primarily daytime hours with the potential for Sundays off.