Store Operations Manager

About the Position

The Store Operations Manager (SOM) plays a key leadership role in supporting the Store Director and ensuring smooth, consistent store operations. You will lead major operational areas, including Guest Service, Fresh Production, In-Stock, and Inventory Control, to deliver impeccable hospitality, a safe shopping environment, and strong execution every day.

Qualifications

• 3+ years of progressive management experience in supermarkets, retail, restaurants, hospitality, or general business
• Proven success delivering an exceptional guest experience while meeting performance goals
• Strong leadership skills with the ability to motivate and develop high-performing teams
• Excellent communication, coaching, and conflict-resolution skills
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite
• Food Safety Certification or ability to obtain after hire
• Must be 21 years of age or older

Preferred Qualifications

• Bachelor’s degree in business, retail management, or related field (or equivalent experience)
• Experience leading in a grocery or high-volume specialty retail environment
• Knowledge of inventory management systems and financial reporting
• Bilingual skills a plus

Physical and Work Conditions

• Repetitive hand/arm movements, bending, reaching, and the ability to lift, push, or pull up to 50 pounds independently
• Exposure to extreme temperatures
• Use of tools and equipment such as knives, ladders, stepstools, box cutters, and pallet jacks
• Standing or walking for long periods (up to 4 hours or as required by law)
• Required use of approved hats, hair nets, beard guards, and personal protective equipment

Pay

The pay range for this position is $57,500 - $69,000 per year.

Schedule

This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.