Store Manager (Store 0953)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and strategic management.

Responsibilities

• Manage and lead a multiunit store operation
• Model best-in-class guest service
• Support the shopping environment and promote GameStop benefits
• Recruit, hire, train, and retain associates
• Schedule and supervise staff to ensure optimal guest service
• Ensure store records and files are maintained
• Work collaboratively with military personnel on military bases

Qualifications

• Must provide proof of identity and eligibility to legally work in the US
• At least 18 years old
• High school diploma or equivalent
• Associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred
• At least 1 year of retail management experience
• At least 3 years of retail sales, guest service, and/or management experience preferred
• Video game knowledge preferred

Key Job Skills and Abilities

• Genuine and individualized guest assistance
• Clear verbal and written communication
• Independent and team-oriented work ethic
• Financial task execution
• Adaptability to fast-paced, changing environments
• Ability to work alone and under pressure
• Basic math and alphabetizing skills
• Good judgment and problem-solving skills