Store Manager (Store 5390)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and strategic management.

Responsibilities

• Manage and lead a multiunit store operation, ensuring prompt and accurate guest service.
• Develop and promote a sales culture by sharing product knowledge and fostering guest loyalty.
• Ensure a clean, organized shopping environment and supervise a retail staff.
• Recruit, interview, hire, assess, develop, and retain high-performing associates.
• Train associates on company policies, procedures, and best practices.
• Schedule and delegate tasks to ensure optimal guest service and meet sales and profit targets.
• Count, balance, and reconcile daily business transactions, and maintain store records.
• Lead store team in achieving sales, profit, and shrink goals.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• At least 1 year of retail management experience required; 3 years preferred.
• Video game knowledge preferred.
• Outgoing personality with strong people skills.
• Ability to work independently and lead a team.
• Basic mathematics and alphabetizing skills.
• Reliable and trustworthy, able to work alone and under pressure.
• Ability to stand, move, bend, stoop, crouch, stretch, reach, lift up to 30 lbs., and use fine and gross motor skills.

Skills

• Clear verbal and written communication skills.
• Basic math skills.
• Financial task execution.
• Leadership and problem-solving abilities.
• Work independently and as part of a team.
• Adaptability to a fast-paced, changing environment.