Store Manager- Pandora @ Miami International Mall

About the role

The Store Manager at Pandora is a high-performance position that requires at least 3-5 years of experience as a Store Manager in a high-selling environment. The ideal candidate should have a strong sense of care in communication, the ability to charm and captivate audiences, and a sharp business acumen with analytical skills that deliver positive results. They must also be skilled in recruiting, retaining, and developing exceptional teams, with a focus on succession planning and internal mobility.

Responsibilities

• Coach and manage a team of Assistant Store Manager, Sales Leads, and Sales Associates
• Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty
• Build a genuine connection with fans and foster lasting connections beyond transactions
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve performance issues and policy violations
• Implement visual merchandising directives, efficient operational processes, and continuous talent development
• Provide real-time feedback and guidance to empower the team in achieving their KPI goals
• Utilize your brilliance across talent, brand, operations, and fan experience

Requirements

You are at least 18 years or older and can provide proof of identification and eligibility to work. A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds, and timely arrival to work.

Qualifications

• Knowledge of general computer software (Microsoft Office 365 Suite)
• Experience with retail point of sale systems

Skills

• Results-orientated leadership
• Exceptional communication skills (written and verbal)
• Business acumen and analytical thinking
• Talent magnet and team builder

Benefits

• Robust compensation package including base + bonus’s
• 401K plan for financial security
• Comprehensive benefits including medical, dental, vision, short/long term disability, basic life and AD&D, anniversary gift cards, and product discounts
• Learning and development programs, continuous feedback, LinkedIn learning, and tuition reimbursement
• Paid holidays, vacation, personal, sick, and celebration days

Pay

Compensation details are confidential and not specified in the job posting.

Schedule

A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds, and timely arrival to work.

Company Overview

Pandora is the world's largest jewellery brand, specialising in the design, crafting, and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewelery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

About Pandora NAM

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores. Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.