Store Manager- Pandora @ Northshore Mall

About the role

The Store Manager at Pandora will lead a team of Assistant Store Managers, Sales Leads, and Sales Associates, focusing on delivering exceptional customer experiences and driving sales. This role requires a strong passion for the brand and the ability to build genuine connections with customers and team members.

Responsibilities

• Immerse yourself in the Pandora brand, culture, and product line.
• Coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.
• Create unforgettable shopping moments by displaying excellent product knowledge and fostering brand loyalty.
• Provide real-time feedback and guidance to empower the team to achieve their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire the best talent into Pandora, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience to implement visual merchandising directives, efficient operational processes, and continuous talent development.
• Perform all other duties as assigned.

Requirements

You must have at least 3-5 years of experience as a Store Manager in a high-performance selling environment. You should demonstrate a results-oriented approach, excellent communication skills, the ability to connect with people at all organizational levels, and a sharp business acumen. You should also have a proven track record in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.

Qualifications

• Knowledge of general computer software (Microsoft Office 365 Suite).
• Ability to lift up to 50 pounds.
• Able to work flexible hours, including nights, weekends, and holidays.

Skills

• Results-oriented leadership.
• Exceptional communication skills (written and verbal).
• Business acumen and analytical thinking.
• Talent magnet with recruiting, retaining, and developing teams.
• Knowledge of general computer software (Microsoft Office 365 Suite).

Benefits

• Robust compensation package including base + bonus’s.
• 401K plan for financial security.
• Comprehensive benefits package including medical, dental, vision, short/long-term disability, life insurance, and AD&D coverage.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
• Paid vacation, personal, sick, birthday, celebration days, and paid holidays.

Pay

$68,000 - $85,000 commensurate with experience

Schedule

A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement.