Store Manager- Pandora @ Willowbrook Mall NJ

About the role

The Store Manager at Pandora will lead a team of Assistant Store Managers, Sales Leads, and Sales Associates, driving exceptional customer experiences and exceeding sales goals. This role requires at least 3-5 years of experience as a Store Manager in a high-performance selling environment.

Responsibilities

• Immerse yourself in Pandora’s brand, culture, and product to deliver exceptional customer experiences.
• Coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.
• Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty.
• Coach and inspire the sales team, fostering accountability for individual and store performance.
• Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• Perform all other duties as assigned.

Requirements

You must demonstrate results-orientated leadership with at least 3-5 years of experience as a Store Manager in a high-performance selling environment. You should have developed a sense of Care in your communication skills both written and verbal, and possess business acumen and analytical thinking that can show and Deliver positive results. You are also a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility are key aspects of your role. Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems is essential. You must be at least 18 years or older and able to provide proof of identification and eligibility to work.

Qualifications

Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.

Skills

Results-orientated leadership, exceptional communication skills, business acumen, analytical thinking, talent management, and knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.

Benefits

• Robust compensation package including base + bonus’s
• A 401K plan to help secure your financial future
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D coverage
• Anniversary gift cards and product discounts
• Learning and development programs, continuous feedback, LinkedIn learning, and tuition reimbursement
• PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays

Pay

Details of pay are not specified in the job posting.

Schedule

Details of the schedule are not specified in the job posting.