Store Manager (Esthetician Focus)

About FACE FOUNDRIÉ FACE FOUNDRIÉ is an efficient + effective focused facial bar providing affordable, approachable, and accessible skincare in a modern + inclusive environment. Specializing in all things face — facials, lashes, brows, and skincare — FACE FOUNDRIÉ is redefining the skincare experience through innovative services, expert techniques, and results-driven treatments. As a rapidly growing brand in the skincare industry, we are passionate about creating confidence in our clients while fostering a collaborative, energetic, and welcoming workplace for our team. Featured in publications including Forbes, Entrepreneur, and Marie Claire, FACE FOUNDRIÉ continues to raise the standard in skincare by delivering efficient and effective services that meet clients wherever they are in their skincare journey. We are seeking individuals who are passionate about skincare, driven by leadership, and eager to be part of a company making a meaningful impact in the beauty and skincare industry. Position Overview As a Store Manager, you are responsible for leading daily operations, developing a high-performing team, driving financial performance, and delivering an exceptional guest experience. This role is ideal for a motivated leader who thrives in a fast-paced environment, is passionate about coaching and development, and is committed to maintaining the highest brand standards. Required to perform services a minimum of 3 days per week. Operations Responsibilities Deliver exceptional customer service while upholding FACE FOUNDRIÉ brand standardsDrive store performance by meeting or exceeding key business metrics, including:Service revenueAverage ticketClient countRebooking percentageRetail salesIdentify opportunities for business growth through staffing, scheduling, coaching, and operational improvementsOversee all aspects of team management, including recruitment, onboarding, training, performance management, and employee developmentEnsure compliance with all company policies, safety procedures, sanitation standards, and legal requirementsConduct regular performance reviews and provide consistent coaching and feedbackCreate and maintain team schedules to ensure proper coverage and operational efficiencyOversee inventory management and maintain appropriate product and supply levelsAssist in forecasting sales goals, growth opportunities, and operational planning Financial Management Partner with the store owner to develop and manage the store budgetMonitor financial performance and analyze reports to identify opportunities for revenue growth and expense managementImplement strategies to achieve profitability, sales goals, and operational success Customer Experience Ensure the delivery of high-quality services and an exceptional guest experienceAddress guest concerns professionally and resolve issues in a timely mannerFoster a positive, welcoming, and team-oriented environment for both guests and staff Leadership, Training & Development Lead by example through professionalism, productivity, and service excellencePerform services on guests while maintaining strong technical standardsCoach, mentor, and develop team members to support individual and store growthIdentify professional development opportunities for employees and support career progressionEnsure attendance and participation in all required trainings and product educationConduct verbal and technical interviews to identify talent aligned with store goals and culture Marketing & Community Engagement Partner with the owner to execute marketing initiatives that drive client acquisition and retentionSupport local events, promotions, partnerships, and community outreach opportunitiesAssist with social media and brand visibility efforts as needed Qualifications Active Esthetician License requiredPrevious salon, spa, or beauty management experience preferredMinimum of 1 year of management or leadership experience preferredStrong leadership, communication, and organizational skillsProven ability to coach, motivate, and develop a teamStrong understanding of sales performance and operational managementPassion for skincare, guest experience, and team development Job Details Full-TimeNights and weekends requiredBase pay: $23/hour, plus tips, product and service commissions, and quarterly performance incentives. Estimated total compensation package: up to $104,000, including employer-funded benefits and incentive pay; actual earnings vary based on performance and benefits selected