Store Manager (Esthetician Focus)

About the Company

FACE FOUNDRIÉ is an efficient and effective focused facial bar that provides affordable, approachable, and accessible skincare in a modern and inclusive environment. Specializing in facials, lashes, brows, and skincare, FACE FOUNDRIÉ is setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open-concept space, meeting clients wherever they are in their skincare journey.

What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, and Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 80 locations open and is continuing to expand nationwide.

FACE FOUNDRIÉ is seeking individuals who are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Responsibilities

• Demonstrates high standards in customer service.
• Meets financial metrics including service revenue, average ticket, client count, rebooking, and product sales.
• Identifies opportunities for growth such as staffing, scheduling, and coaching.
• Responsible for the management of all personnel including recruitment, training, product knowledge, loss prevention, performance management, safety, and legal compliance.
• Conduct regular performance reviews and provide constructive feedback to enhance team performance.
• Create and maintain staff schedules to ensure adequate coverage during peak hours.
• Responsible for store's inventory.
• Helps forecast sales, growth trajectories, and expansion plans.
• Collaborate with the store owner to develop and manage the salon budget.
• Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth.
• Implement strategies to achieve sales targets and profitability goals.
• Oversee the delivery of high-quality services and ensure client satisfaction.
• Address client issues and concerns, providing resolutions in a timely and professional manner.
• Maintain a positive and welcoming environment for clients and staff.
• Perform services on guests and lead by example.
• Teach employees and grow their productivity, with a clear vision of individual, team, and personal goals.
• Use coaching and mentoring skills to verbalize steps to achieve goals.
• Identify the professional development needed for each staff member.
• Ensure all technical service and product trainings are attended.
• Conduct verbal and technical interviews to identify appropriate talents needed for salon growth.
• Work with the owner to develop and execute marketing strategies to attract new clients and retain existing ones.
• Coordinate and promote special events, promotions, and collaborations to increase salon visibility.
• Assist with social media as needed.

Requirements

• California Esthetics License is required.
• Minimum 1 year of Salon Manager experience is required.
• Availability for nights and weekends is required.

Pay

$28-$32 per hour + gratuities + commissions + performance bonuses.

Job Type

Full-time