Store Dispatcher II

Responsibilities

• Assigns drivers to make deliveries by taking into account product to be delivered, customer locations, and time of day.
• Tracks the progress that drivers make along their routes.
• Balances and adjusts workloads, break times, and customer needs when assigning drivers.
• Checks drivers’ in and out time and transfer these records into a company’s files for analysis and improvements in efficiency.
• Receives and resolves any requests or complaints made by the customers.
• Acts as driver when/if needed during peak delivery times.

Qualifications

• A High School Diploma or equivalent work experience required.
• 1-2 years prior experience in the retail automotive service industry, preferably in an automotive part department, dealership, and jobber or retail establishment.
• Proactive attitude with superior communication and leadership skills.
• Analytical, problem-solving, organizational, and customer service skills.
• A high sense of urgency and customer-oriented approach.
• Ability to handle multiple tasks and time-sensitive issues.
• Functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts.
• Able to work on feet (stand and walk) for assigned work shift.
• Able to lift and move parts and boxes weighing up to 60 pounds.
• Possess a valid driver's license.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retailer 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.

Pay

This position offers a starting hourly rate of $21.25. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications.

Schedule

Details about the schedule are not specified in the job posting.

Skills

The job requires a combination of interpersonal, technical, and logistical skills, including the ability to manage a team, communicate effectively, and handle customer inquiries efficiently.

Company Information

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.