Store Dispatcher I
NAPA Auto Parts · Rochester, NY · 1 wk ago
On-siteBusiness Development$17.75/hrFull-time
Responsibilities
- Scheduling deliveries and dispatching delivery drivers on a timely basis
- Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
- Mapping out routes for deliveries that are as efficient as possible
- Tracking and analyzing quality of delivery service using Delivery Management System
- Overcoming roadblock problems for customers and chart effective solutions
- Handling cash returned by drivers and keep accurate records
- Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
- Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service
Qualifications
- A high school diploma or equivalent
- Passion for delivering customer care
- Excellent verbal and written communication skills
- Keen sense for seeing, hearing and remembering part numbers and line codes
- Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
- Stamina to stand and walk for entire work shift
- Motivated team player able to thrive in a fast-paced environment
- Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
- Valid Driver's License
Pay
This position offers a starting hourly rate of $17.75. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire.
Benefits
- Health Insurance: Comprehensive medical, dental, and vision plans
- Retail Plan: 401(k) with company match
- Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
- Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs