Store Dispatcher II

Responsibilities

• Assigns drivers to make deliveries by taking into account product to be delivered, customer locations, and time of day.
• Tracks the progress that drivers make along their routes.
• Balances and adjusts workloads, break times, and customer needs when assigning drivers.
• Checks drivers’ in and out time and transfer these records into a company’s files for analysis and improvements in efficiency.
• Receives and resolves any requests or complaints made by the customers.
• Acts as driver when/if needed during peak delivery times.

Requirements

• High School Diploma or equivalent work experience required.
• 1-2 years prior experience in the retail automotive service industry, preferably in an automotive part department, dealership, and jobber or retail establishment.
• Enjoy working with people in a fast-paced setting; be competitive yet have the ability to work calmly under pressure.
• Possess a proactive attitude with superior communication and leadership skills.
• Possess an analytical mindset with strong problem-solving, organizational, and customer service skills.
• Have a high sense of urgency and be customer-oriented.
• Be able to handle multiple tasks and time-sensitive issues.
• Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including accurately and rapidly identifying sequence of numbers and letters.
• Able to work on feet (stand and walk) for assigned work shift.
• Capable of lifting and moving parts and boxes weighing up to 60 pounds.
• Possess a valid driver's license.

Qualifications

• Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

Skills

• Customer service
• Leadership
• Problem solving
• Time management
• Communication
• Organizational skills

Benefits

• GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
• GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.