Stock Associate, HOKA

About the role

At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you’re a pro runner, first‑miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. As a Stock Associate, you are critical to the success of our stores, organizing inventory and creating safe and efficient stock areas while partnering with the Stock Lead to receive and merchandise items so customers have the product they want when they want it.

Responsibilities

• Receive, store, pick, count, and distribute products and material to meet store needs.
• Receive and verify shipments, handle discrepancies to keep inventory counts current and accurate.
• Assemble, pack, and ship transfers of merchandise between retail locations or distribution centers.
• Follow all stock processes and policies, maintain a neat and orderly stock room, practice safety consciousness and security measures to deter theft.
• Control damaged merchandise or mismatched inventory according to company standards.
• Replenish and display product on the sales floor per Visual Merchandising standards.
• Greet customers, direct them to appropriate products/areas, answer questions, offer product knowledge.
• Maintain a positive, cheerful attitude with customers and team members, promote store and brand image.
• Report to work on time, notify Store Manager in advance of lateness or absence.

Qualifications

• One (1) to (2) years of retail store management preferred.
• High School Diploma.
• Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to team members and customers.
• Excellent team‑building skills.
• Excellent organizational skills and exceptional attention to detail.

Skills

• Prioritize brand and product knowledge training in customer interactions.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Contribute to a team and cooperate to achieve goals.
• Multi‑task in a fast‑paced environment.
• Promote a positive and respectful work environment.
• Respond to problem situations with professionalism.
• Escalate special customer requests regarding product or service to management.
• Think critically to solve problems and approach challenges with agility.

Benefits

As part of the Deckers Family, you receive a wide range of benefits including competitive pay, discounts, perks, global contests, and opportunities for growth and development.

Pay

$21.25 – the salary posted reflects the target for new hire salaries for this role at this specific store location; individual pay will be determined by location and additional factors such as job‑related skills, experience, and relevant education or training.

Schedule

Flexibility of schedule and hours to meet the needs of the business.