Station Operations Coordinator

About the role

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Station Operations Coordinator in our Ground Handling Department.

Responsibilities

• Drive operational excellence in a safety-conscious environment
• Effectively allocate resources and provide appropriate support to enable team members to deliver on operational goals
• Allocate resources in accordance with Collective Bargaining Agreements and local policies
• Utilize staffing programs and other resources (i.e. Prime, GET, RNV, Sabre) to identify needs for day-of operations and provide required reports
• Understand the corporate culture, policies, and goals while taking measures to implement these into daily work routines
• Administrative duties, including daily/weekly/monthly reports
• Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
• Conduct other station coordination duties and responsibilities as required

Requirements

• Ability to bring out the best performance in the workforce through proactive employee engagement
• Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to monitor and assess performance of self, team members, and the operation to make improvements or take corrective action
• Ability to work well with all levels of management and frontline staff
• Strong decision-making skills
• Ability to work independently, set and meet own deadlines
• Ability to prioritize and execute with a sense of urgency
• Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
• Familiarity with Microsoft Office Suite
• Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required
• Proof of High School or GED completion required
• Minimum 18 years of age

Preferred Qualifications

• Previous experience in airline customer service or staffing allocation
• Previous experience with GS RealTime
• Working knowledge of Air Operations Area (AOA)
• Working knowledge of company policies and automation applications

Work Environment

Use of computers, telephones, radios, and other office equipment. Airport ramp environment, subject to varied weather conditions and elevated noise levels.

Schedule

All shifts including weekends, nights, holidays and/or irregular shifts.

Physical Requirements

Occasional lifting up to 25lbs.

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical and dental available
• Bonuses awarded in accordance with company policies and applicable criteria

Pay

Starting Rate $18.19/Hourly