Station Operations Coordinator

About the role

We are seeking a motivated, reliable professional to join our team as a Station Operations Coordinator in our Ground Handling Department. The primary responsibility of the position is to allocate the daily staffing to flights and flight-related tasks. The Station Operations Coordinator also utilizes staffing programs and other resources to identify needs for day-of operational requirements and provide various reports.

Responsibilities

• Drive operational excellence in a safety-conscious environment
• Effectively allocate resources and provide appropriate support to enable team members to deliver on operational goals
• Allocate resources in accordance with Collective Bargaining Agreements and local policies
• Utilize staffing programs and other resources (i.e. Prime, GET, RNV, Sabre) to identify needs for day-of operations and provide required reports
• Understand the corporate culture, policies, and goals while taking measures to implement these into daily work routines
• Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems

Requirements

• Ability to bring out the best performance in the workforce through proactive employee engagement
• Critical thinking ability – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to monitor and assess performance of self, team members, and the operation to make improvements or take corrective action
• Ability to work well with all levels of management and frontline staff
• Strong decision-making skills
• Ability to work independently, set and meet own deadlines
• Ability to prioritize and execute with a sense of urgency
• Coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
• Familiarity with Microsoft Office Suite

Qualifications and Competencies

• Previous experience in airline customer service or staffing allocation
• Previous experience with GS RealTime
• Working knowledge of Air Operations Area (AOA)
• Working knowledge of company policies and automation applications

Preferred Qualifications

• Previous experience with airline customer service or staffing allocation
• Working knowledge of Air Operations Area (AOA)
• Working knowledge of company policies and automation applications

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical and dental benefits

Pay

$18.18/Hourly

Schedule

All shifts including weekends, nights, holidays and/or irregular shifts