State Parks - Caledon State Park - Contact Ranger - Open Until Filled

About the role

A Contact Ranger is the first point of contact at the park. They provide excellent customer service by welcoming visitors, providing accurate information about park amenities, providing directions to park points of interest, and answering questions about park Interpretive Programs. The Contact Ranger collects parking fees and other fees depending on park operational policy. This position works 3-4 days per week, including weekends, holidays, and occasional evenings. This is a year-round, part-time position.

Key duties and responsibilities

• Required to operate a computer, cash register, and multi-line phone system.
• Provides accurate and detailed information on the park's fees, directions, pricing, annual passes, trail information, park interpretive programs, and local area information.
• Ensures the office and/or contact station is well-stocked and maintained daily.
• Sells merchandise and keeps sales area well-stocked.
• Works primarily in the Visitor Center but may assist with parking and other duties for park events.
• Performs other office duties as assigned.

Minimum qualifications

• Must be able to provide high-quality customer service and communicate verbally with guests.
• Able to operate a computer and cash register.
• Must be able to reconcile the register and perform daily register transactions.
• Must be willing to work weekends and holidays.

Additional considerations

• Prior experience in customer service, recreation, or related field.
• Prior experience in a retail setting.

Schedule

• This position works 3-4 days per week, including weekends, holidays, and occasional evenings.

Pay

• Hourly Rate: $14.00

Benefits

• Free parking and admission to all Virginia State Parks.
• Overnight stay discounts for DCR classified, retired, and wage staff (after six months of service):
• Free camping outside the Memorial Day to Labor Day season for sites accommodating up to six people.
• Free Sunday–Thursday camping (excluding the night before holidays) during the Memorial Day–Labor Day period.
• 50% off cabins (up to three bedrooms) outside the Memorial Day–Labor Day season for up to 14 nights. Two night minimum required. Bunkhouses, camping cabins, and yurts are included; one night yurt stays receive a 25% discount.