State Parks - Sweet Run State Park - Contact Ranger - Open Until Filled

Sweet Run State Park is accepting applications for a Contact Ranger position.

About the role

A Contact Ranger is the first point of contact at the park. They provide excellent customer service by welcoming visitors, providing accurate information about park amenities, providing directions to park points of interest, and answering questions about park Interpretive Programs. The Contact Ranger collects parking fees and other fees depending on park operational policy. This position works 3-4 days per week, including weekends, holidays, and occasional evenings. This is a year-round, part-time position.

Responsibilities

• Required to operate a computer, cash register, and multi-line phone system.
• Provides accurate and detailed information on the park's fees, directions, pricing, annual passes, trail information, park interpretive programs, and local area information.
• Ensures office and/or contact station is well-stocked and maintained daily.
• Sells merchandise and keeps sales area well-stocked.
• Works primarily in the Visitor Center but may assist with parking and other duties for park events.
• Performs other office duties as assigned.

Requirements

• Must be able to provide high-quality customer service, communicate verbally with guests, and operate a computer/cash register.
• Must be able to reconcile register and perform daily register transactions.
• Must be willing to work weekends and holidays.

Qualifications

• Prior experience in customer service, recreation, or related field.
• Prior experience in a retail setting.

Additional Information

• Background Check: Employment in all Virginia State Parks positions is contingent upon satisfactory completion of a criminal history background check.
• Employment Eligibility: Selected candidates must complete the I-9 Employment Eligibility Verification Form. DCR participates in E-Verify.
• Driver’s License Requirement: A valid State Driver's License is required if operating a state or personal vehicle for agency business.
• Work Requirements: Wage/seasonal positions are not eligible for benefits and are limited to 1,500 hours from May 1 to April 30.

Pay

Hourly Rate: $15.50 - $16.50

Benefits

• Free parking and admission to all Virginia State Parks.
• Overnight stay discounts for DCR classified, retired, and wage staff (after six months of service):
  • Free camping outside the Memorial Day to Labor Day season for sites accommodating up to six people.
  • Free Sunday–Thursday camping (excluding the night before holidays) during the Memorial Day–Labor Day period.
  • 50% off cabins (up to three bedrooms) outside the Memorial Day–Labor Day season for up to 14 nights. Two-night minimum required. Bunkhouses, camping cabins, and yurts are included; one-night yurt stays receive a 25% discount.