Customer Service Front End Mgr - Evergreen Park IL

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development.

Benefits

• Weekly pay
• Team member discount
• 401(k) with company contributions
• Paid parental leave
• Paid education assistance
• Development programs for advancement and career growth
• Medical, dental, and vision coverage
• 3 weeks of paid days off (effective on start date for leaders)
• Tuition-free and reimbursement education assistance (effective on start date)
• Child and adult care assistance
• Life insurance
• Disability leave
• Paid time off (PTO)
• Incentive bonus opportunities

Responsibilities

• Engage with team members in span of care to ensure they receive appropriate onboarding, training, development, coaching, and feedback.
• Identify talent and engage in career discussions to support overall store staffing and ensure a diversified talent pipeline for team member and leadership roles.
• Participate in candid discussions with team members to uphold Meijer standards and support their growth within the organization.
• Oversee area operations and financial results by executing corporate plans to maximize sales, productivity, and P&L budget line items.
• Drive safety and compliance throughout the store, manage overall condition, and ensure adherence to all compliance procedures.
• Ensure Team Leaders and Leads provide guidance, assign daily work, and address training needs for team members.
• Identify and implement process improvements while serving as a steward of the Meijer culture.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• Passion for providing industry-leading service.
• Demonstrated ability to communicate clearly and precisely with team members.
• Demonstrated ability to analyze financial and statistical information for informed decision-making.
• Proven ability to lead an organization that prioritizes safety.
• Proactive and creative thinking applied to business challenges.
• Thorough understanding of seasonal and diverse merchandising to meet customer needs and drive sales.
• Strong business acumen and innovative attitude to set industry standards.
• Commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Pay

$48,250.00 - $75,750.00 base pay range, with incentive bonus opportunities based on individual and company performance.