State Parks - Westmoreland State Park - Contact Ranger - Open Until Filled

Join the Virginia Department of Conservation and Recreation (DCR) in preserving what people care about most – access to the outdoors, natural habitats, open spaces, clean water, and safe infrastructure.

About the role

Westmoreland State Park is accepting applications for Contact Ranger positions. We are seeking outgoing and energetic individuals to serve and assist in various locations throughout the park, providing excellent customer service by welcoming visitors, offering accurate information about park amenities, giving directions to park points of interest, and answering questions about park Interpretive Programs.

The Contact Ranger collects parking fees and other fees depending on park's operational policy. This position will be responsible for operating a point-of-sale terminal, handling merchandise sales, and equipment rentals.

Responsibilities

• Perform fee collection, cash management, and maintain records of annual pass holders.
• Provide information regarding park services, amenities, and other local attractions.
• Inform visitors of park rules and regulations.
• Assist customers with merchandise sales.
• Assist guests with moving and launching rental equipment.
• Educate guests on proper use of watercraft and safety equipment.
• Ensure equipment is functional and make minor repairs as needed.
• Maintain a safe and clean work environment by picking up litter and removing trash.

Requirements

• Must be at least 16 years of age and able to lift 25 lbs.
• Familiarity with customer service, equipment maintenance, and/or merchandise sales.
• Ability to memorize and recall information, perform basic math skills, and operate a computer and cash register.
• Availability to work weekends, holidays, and varying shifts.

Qualifications

• Customer Service Experience
• Cash Management and/or POS terminal experience
• Bilingual or Multi-lingual (preferred)

Additional Information

• Employment is contingent upon satisfactory completion of a criminal history background check.
• Selected candidates must complete the I-9 Employment Eligibility Verification Form; DCR participates in E-Verify.
• A valid State Driver's License is required if operating a state or personal vehicle for agency business.
• Wage/seasonal positions are not eligible for benefits and are limited to 1,500 hours from May 1 to April 30.

Pay

Hourly Range: $13.00 - $14.00 per hour

Benefits

DCR classified, retired, and wage staff (after six months of service) are entitled to employee discounts at Virginia State Parks, including:

• Free parking or admission to all Virginia State Parks.
• Free camping outside of the Memorial Day weekend to the Labor Day period in sites designed for up to six people.
• Free camping Sunday night through Thursday night (excluding the night before a holiday) from Memorial Day weekend through Labor Day.
• Fifty percent discount on cabins (up to 3 bedrooms) outside of Memorial Day weekend to Labor Day, for a maximum of 14 nights (two-night minimum stay required).
• Bunkhouses, camping cabins, and yurts are included; one-night yurt stays receive a 25% discount.